Return policy?

[Benz63amg]

So if I buy an apple watch tonight (pre order) , what is the return policy on it? Is there a restocking fee in case I don't like it when I get it on the 24th?

 

[vinitmenon]

So if I buy an apple watch tonight (pre order) , what is the return policy on it? Is there a restocking fee in case I don't like it when I get it on the 24th?

i believe its standard 14 day return policy starting day u get it..

 

[Flow39]

I assume 14 days, but no one knows for sure.

 

[Benz63amg]

Do you think there will be a re stocking fee? Also I'm looking at the 42mm space gray sport, the only way I can buy it is with the black strap right? I can't choos a different color before I purchase?

 

[kupkakez]

Do you think there will be a re stocking fee? Also I'm looking at the 42mm space gray sport, the only way I can buy it is with the black strap right? I can't choos a different color before I purchase?

I doubt there is a restocking fee, I've never seen one for anything purchased from the Apple store.

 

[seong]

I'm assuming that Apple didn't make a clear statement on that simply because people will be abusing the system (order under two different names/IDs for different sizes, return one later on.)
Best guess is 14 days without a restocking fee.

 

[vc2020]

Will you be able to return a Watch to a store even if you ordered online?

 

[NateEssex]

Will you be able to return a Watch to a store even if you ordered online?

You have been able to with every other Apple device.

 

[Benz63amg]

Also I'm looking at the 42mm space gray alu sport, the only way I can buy it is with the black strap right? I can't choose a different color or metal bracelet before I purchase?

 

[MICHAELSD]

Also I'm looking at the 42mm space gray alu sport, the only way I can buy it is with the black strap right? I can't choose a different color or metal bracelet before I purchase?

No, you have to take the band it comes with.

 

[InAustralia]

Will you be able to return a Watch to a store even if you ordered online?

You have been able to with every other Apple device.

That's not true (at least not in Australia). You are supposed to return them the way you purchased them (hence online orders need to be returned via their on-line return process). It is a result of tax issues.

The online return process is pretty simple, you let Apple know you want to return the item and depending on the value you drop it into the post or they send a courier out to collect it. It's all at no cost to you.

You can't 'officially' return online orders at an Apple Store. However, the Apple Store will take the product from you and perform the online return on your behalf. The only issue is you don't get a refund immediately (only once the online Store gets the product back which can be a day or two). I did this with an iPhone.

 

[eagleglen]

There should be no problem returning a watch you received on pre-order at your local Apple Store, should you choose to do so.

I'm actually pleased with the new store reservation system with regard to exchanging a pre-ordered watch you received at home. Previously with in-store pickup method, you had to pay for the new model you wanted if you did an exchange. This new way lets you just reserve what you want and you'll be able to bring in the one you received to swap for it. No additional out of pocket expense will be necessary.

 

[Squid7085]

I looked over the return policy a few days ago. I believe it was 14 days, no restocking fee, and free shipping to return. You can also bring it to any Apple store to return.