Return Policy

Discussion in 'MacBook Pro' started by fate0311, Nov 15, 2016.

  1. fate0311 macrumors 6502

    Dec 31, 2015
    So anyone purchasing anything from Apple right now has an extended return policy?
  2. kryptticAZ macrumors regular

    Feb 26, 2007
    Phoenix, AZ
    Yep, per Apple's web site:

    Holiday Return Policy
    Items purchased at the Apple Online Store that are received between November 10, 2016 and December 25, 2016, may be returned through January 8, 2017.

    so, if you hate your MBP and dongles you have almost two months to return them.
  3. PaulWog Suspended

    Jun 28, 2011
    In Canada, this is the policy: "If you need to return something, send it back for free, or drop it off at any Apple Store. For eligible products purchased between November 10, 2016 and December 25, 2016, you have until January 8, 2017 to initiate a return. Simply sign in to your account or call us at 1 800 MY-APPLE."

    Based on the return policy, if I had the cash I'd likely be buying right now.

    Although, usually these threads lead to dark places that tick me off. I hate hate hate the lines:
    - "Use it as free rental service! It's their fault for providing the policy."
    - "I can't afford the 15-inch yet so I'll just rent out the 13-inch free until the new year."
    - "I can't decide which model I want so I'll buy both and return one in the new year."
  4. dk808 macrumors 6502a

    May 13, 2015
    So if i ordered before Nov 10th but it delivers between nov 10 and dec 25th, i still get the extended return policy?
  5. fate0311 thread starter macrumors 6502

    Dec 31, 2015
    Credit Card man!! You can float it too for the first 20 or so days. If you have a cash rewards card you would be nuts not too utilize it also.
  6. petsounds macrumors 65816

    Jun 30, 2007
    I guess this doesn't apply to the day-one MBP orders though, right?
  7. PaulWog Suspended

    Jun 28, 2011
    Cash rewards would reverse if you make a return though.
  8. motime macrumors 6502

    Jun 9, 2015
    What is wrong with this? I purchased both a 13 and a 15 inch refurbished models, tried them out for a couple of days and returned the 13. It is totally justified IMO.

    The return policy isn't there out of goodwill, it is there because presumably it makes these companies more money in the long run.
  9. PaulWog Suspended

    Jun 28, 2011
    Returning a refurbished model is fine. But returning a new model means it's going to be resold as refurbished.

    I remember back when the iPad 3 came out, everyone on this forum (in the iPad section) was OBSESSED with getting a perfect screen. The iPad 3 was the first iPad with the retina display, and the backlight had some inconsistencies. I was lucky enough to have a mostly perfect model. But some users were making 4 or 5 returns to get a 'perfect' product, and I think the worst case I heard of someone making 8 exchanges before they were satisfied.

    The Macbook Air 2011 also had a similar discussion centred around it on this forum. There were 2 different screen manufacturers, and 2 different SSD manufacturers I believe. If you got the worse SSD, you had slightly slower read or write speeds. If you had the worse screen, you had slightly worse contrast, or something like that. You wouldn't believe the number of returns people made to get their desired results.

    If it's someone making a healthy choice, that's fine. I'm bothered more by OCD returns, and people anticipating a return before they even purchase a new product.
  10. absofind macrumors newbie

    Sep 24, 2015
    Southern California
    Curious about this as well. I would assume this would apply to all TB Macbook Pros, but would appreciate some clarification.

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