return policy

Discussion in 'MacBook Pro' started by cake90036, Aug 26, 2009.

  1. cake90036 macrumors regular

    Joined:
    Jan 7, 2008
    #1
    So I was wondering what the 15 day or so you have to bring your computer back to apple if your not satisfied for some reason. Can someone clear this up for me. Are there any repercussions to this, restocking fee etc. Thanks.
     
  2. HLdan macrumors 603

    HLdan

    Joined:
    Aug 22, 2007
    #2
    Apple has a 14 day return/exchange period for purchases. If returning for a refund and the box has been opened you will be charged a restocking fee (on computers, not accessories) unless it's defective and it's blatantly obvious it's defective and even then they will offer an exchange first. If you've opened it and just want to return it "just because" then you will be charged a restocking fee of 10% of the price.
     
  3. celticpride678

    Joined:
    Feb 15, 2009
    Location:
    Boston, MA
    #3
    Its 14 days from original purchase date. I believe there is a 15% restocking fee, but that might get waved depending on the reasoning.
     

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