Return policy?

Discussion in 'iPad' started by nStyle, Apr 3, 2010.

  1. nStyle macrumors 65816

    Joined:
    Dec 6, 2009
    #1
    Anyone know if Best Buy or even an Apple store will give you a period where you can bring the iPad back without a restocking fee?
     
  2. Boesky macrumors 6502

    Joined:
    Jul 16, 2009
    #2
    I believe it has to be within 12 hours after purchase.
     
  3. fr4c macrumors 65816

    fr4c

    Joined:
    Jul 27, 2007
    Location:
    Hamster wheel
    #3
    BestBuy has a 15% restocking fee, unless you're a Premiere Silver member. I don't believe Apple has a restocking fee, but correct me if I'm wrong.
     
  4. myoldwatermill macrumors member

    Joined:
    Jan 2, 2010
    #4
    Apple: 14 days no questions. 30 days = restocking fee.
     
  5. Techhie macrumors 65816

    Techhie

    Joined:
    Dec 7, 2008
    Location:
    The hub of stupidity
    #5
    From Apple's sales & refund policies:

    [​IMG]

    EDIT:

    No, the 10% restocking fee will be charged regardless of when it is returned, if it is opened. Best Buy will charge 15% if opened.
     
  6. nStyle thread starter macrumors 65816

    Joined:
    Dec 6, 2009
    #6
    That right there may keep me from buying one. I don't have any friends buying one and I don't want to get it home and use it for a while and decide it's not for me only to pay 15% of $500 to Best Buy for nothing.

    Those policies are ******.
     
  7. sonictonic macrumors 6502a

    Joined:
    Mar 25, 2006
    Location:
    Central Coast, California
    #7
    Can't you go to an Apple store to test out a demo unit first?
     
  8. Techhie macrumors 65816

    Techhie

    Joined:
    Dec 7, 2008
    Location:
    The hub of stupidity
    #8
    I spent 45 minutes at the deserted display today toying around with one, and decided to wait for the 3G model.
     
  9. alphaod macrumors Core

    alphaod

    Joined:
    Feb 9, 2008
    Location:
    NYC
    #9
    If there was no restocking, I'd go by every 2 weeks, to return it and buy a new one… well maybe not, but I can see people doing that.
     
  10. nStyle thread starter macrumors 65816

    Joined:
    Dec 6, 2009
    #10
    Ah I don't really believe in quite all that... but I just think it would be nice to have the ability to "back-out", like you can with most anything at Walmart ;)

    I don't care about "renting" one in any sense, I just wanted to be able to have it in my home for a few days and see how much i actually use it. Sure a lot of people seem extremely happy with theirs, but I just can't see myself using it A LOT more than my Macbook, if any.
     
  11. All Taken macrumors 6502a

    Joined:
    Dec 28, 2009
    Location:
    UK
    #11
    I'm glad to wait a while for the UK release as we can return any apple store purchase for a full refund without restocking charges. Just try one out at the apple store.
     
  12. Julien macrumors G3

    Julien

    Joined:
    Jun 30, 2007
    Location:
    Atlanta
    #12
    You do realize that once opened and used it's no longer an unopened box and must be sold as "open box" discount or used as a refurb. 15% is a bargain compared to the actual costs incurred by BB, Apple and all other stores to offer a return policy. So to you what seems like nothing is actually a loss for the retailer.
     
  13. normwood macrumors 6502a

    normwood

    Joined:
    Sep 12, 2008
    Location:
    In a house...duh!
    #13
    They're not in the business of renting you equipment....for free.

    Do the research, make a decision and commit....or be prepared to pay the restock fee.....pretty darned simple.

    Steve
     
  14. skubish macrumors 68030

    skubish

    Joined:
    Feb 2, 2005
    Location:
    Ann Arbor, Michigan
    #14
    It sucks but because of people that abuse generous return policies this is what companies have to do.

    To many people buying a home theater and TV for the Superbowl and then returning it the next day.
     
  15. Vatche macrumors member

    Joined:
    Feb 21, 2009
    #15
    Well if you actually think about it Best Buy never looses any money. They charge a 15% restocking fee on opened items then turn around and sell the same item as a open box that is only 10% off the retail price. What a racquet. :(
     
  16. R.Perez macrumors 6502

    R.Perez

    Joined:
    Feb 16, 2010
    Location:
    Philadelphia, PA
    #16
    Sorry but that is nonsense. If I buy something from fry's and dont like it. I can take it back no problem.

    Hell, they will even take opened video cards and stuff back.
     
  17. nizz macrumors regular

    Joined:
    Aug 10, 2004
    Location:
    north philly
    #17
    Bestbuy and Apple have stores internationally. Fry's is in what, 10 states max? Most of the USA never even heard of them. Corner stores, small businesses, medium sized businesses, large businesses, national businesses, and international businesses must do things differently...
     
  18. Julien macrumors G3

    Julien

    Joined:
    Jun 30, 2007
    Location:
    Atlanta
    #18
    ....but your not taking into account or understand some the following.

    1) They have to pay personal in Customer Service to deal with the customer.

    2) Items must be checked to be sure it's not damaged, IS the correct item and has all accessories. Saying this is daunting task considering you have 1000's of products to understand and recognize is a tremendous underestimate. Lots of monetary loss happens at this stage

    3) Must be repacked, re stocked and setup with special pricing codes/data base and employee understanding.

    Overall retailers lose money on restocking items and just saying it's a "racket" (racquet is used in tennis:eek:) shows a complete lack of knowledge of basic economics.
     
  19. nStyle thread starter macrumors 65816

    Joined:
    Dec 6, 2009
    #19
    So thats why the largest chain store in the US (Walmart) doesn't charge a restocking fee? Right...
     
  20. aerospace macrumors 6502a

    Joined:
    Jun 26, 2007
    #20
    As a manager at walmart I can tell you I hate open returns. Heck people will try and bring back a tv after 90 days, no box, manual or remote and then they mad at us when we ask for a reciept.
     
  21. dave1812dave macrumors 6502a

    Joined:
    May 15, 2009
    #21
    LOL! WRONG!!! You cannot take it back "no questions asked" for 14 days. If you return it an hour later, you can be hit with the restock fee (if the box has been opened)
     
  22. PAC88 macrumors 6502

    Joined:
    Apr 23, 2009
    #22
    i bought one yesterday and haven't opened it yet. Did a 24hr listing on ebay but ended the auction early since bids have really settled down from yesterday.
    I'm not sure what to do now.. return it or open it.. I really like the ipad a lot but I also want a new macbook pro when they come out.. can't afford to have both right now.
     
  23. dave1812dave macrumors 6502a

    Joined:
    May 15, 2009
    #23
    no restock fee if it's unopened.
     
  24. jetjaguar Suspended

    jetjaguar

    Joined:
    Apr 6, 2009
    Location:
    somewhere
    #24
    Bestbuy told me thE the restocking fee is 50%
     
  25. sectime macrumors 6502a

    Joined:
    Jul 29, 2007
    #25
    Just wait for Walmart to carry the Ipad your problem is solved. You might have to wait in your trailer for awhile though.:)
     

Share This Page