return to store or ship?

Discussion in 'MacBook Pro' started by babyt, Feb 26, 2011.

  1. babyt macrumors regular

    babyt

    Joined:
    Jul 28, 2009
    Location:
    texas
    #1
    i bought a CTO 2010 macbook pro base model 15 with high res antiglare last week and am swapping it for the new base model 15 :)
    the question i have is can i return it to a store or do i have to ship it?
    i ordered it off teh internet apple store, because they do not carry the base model with antiglare in store..
    i would call apple but htey are closed for another hour or two and i am going to work. i need an answer now because my friend and family are going to the nearest apple store [2 hours away] and i need to tell them if i m going or not.
    so do you know if :apple: would give me the credit if i returned it to the store, or since i have a cto they will only let me ship it back?

    thanks:D
     
  2. jenzjen macrumors 68000

    Joined:
    Aug 20, 2010
    #2
    You have to call Apple and make arrangements to ship it back. There's been corner cases where a store manager will take it back, but that is very rare.
     

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