iPod touch Return unopened rebel touch for neo touch?

[Muncher]

I just got an arctic rebel touch in the mail today; it is unopened and new. I bought it two or three days before the neo touch was released. With most other things, I'd just keep the model I bought, but the neo really is a better fit for me - it's thin and it looks better.

So, before I email switcheasy, maybe you guys and gals could help me out. What is switcheasy's return policy? Do you really think it's worth the trouble?

Thanks for the help,
Muncher

EDIT: Well, if you were going to encourage me to get the neotouch, you're too late. I couldn't resist opening the rebel touch up. For what it's worth, it's a great case. The case feel like a frickin tank when it's on. Switcheasy even goes so far as to give you a little plastic nub to cover the dock connector port when you're not charging/syncing. Fun. My one gripe with the Arctic model is that the case will leave some (non-permanent) marks on the back of your 'Pod. It looks a little grimy, being a see through case. But I know my iPod is near pristine, so it's fine with me.

 

[n0otro]

So, before I email switcheasy, maybe you guys and gals could help me out. What is switcheasy's return policy? Do you really think it's worth the trouble?

I had the exact same question, so I e-mailed them a couple days ago and got the following response yesterday:

(copy-paste)
"Dear Customer,

We actually do "exchanges" in three steps. Which is really not an
exchange after all. It is basically a return in your part and a refund
in ours and a purchase of the new item in yours again.

(We give you the refund after the package returned to our office.)
So if you did not purchased a new item it was not sent out to you.
Sorry about the inconvenience!


Thank You"

Although I don't know how that applies to you since it's already opened. I think they'll probably take it back as long as you haven't used the screen protectors.

 

[Muncher]

I had the exact same question, so I e-mailed them a couple days ago and got the following response yesterday:

(copy-paste)
"Dear Customer,

We actually do "exchanges" in three steps. Which is really not an
exchange after all. It is basically a return in your part and a refund
in ours and a purchase of the new item in yours again.

(We give you the refund after the package returned to our office.)
So if you did not purchased a new item it was not sent out to you.
Sorry about the inconvenience!


Thank You"

Although I don't know how that applies to you since it's already opened. I think they'll probably take it back as long as you haven't used the screen protectors.

That's nice to know for future reference. I'll probably be sticking with this case, though.

The skeleton design is so much cooler in person.