I just got an arctic rebel touch in the mail today; it is unopened and new. I bought it two or three days before the neo touch was released. With most other things, I'd just keep the model I bought, but the neo really is a better fit for me - it's thin and it looks better. So, before I email switcheasy, maybe you guys and gals could help me out. What is switcheasy's return policy? Do you really think it's worth the trouble? Thanks for the help, Muncher EDIT: Well, if you were going to encourage me to get the neotouch, you're too late. I couldn't resist opening the rebel touch up. For what it's worth, it's a great case. The case feel like a frickin tank when it's on. Switcheasy even goes so far as to give you a little plastic nub to cover the dock connector port when you're not charging/syncing. Fun. My one gripe with the Arctic model is that the case will leave some (non-permanent) marks on the back of your 'Pod. It looks a little grimy, being a see through case. But I know my iPod is near pristine, so it's fine with me.