Other Return windows starting to close. Who is keeping with problems.

Are you keeping XS or XS Max with performance problems.

  • Yes. I trust Apple will get issues resolved.

    Votes: 46 63.9%
  • No. Returning and will wait to see if improves.

    Votes: 26 36.1%

  • Total voters
    72

Wags

macrumors 65816
Original poster
Mar 5, 2006
1,219
846
Nebraska, USA
This poll is for XS or XS Max owners with iPhones not performing as expected. With 14 day return window closing starting tomorrow for launch day orders. What are your plans.
 

lsmachado

macrumors member
Sep 20, 2018
39
20
Texas
I’m keeping my XS Max with the expectation (hopefully not being too naive) that Apple will make things right. I turned in my 7+ last week for the Next program with at&t and don’t have another phone to use. I also wasn’t interested in any of the other models - had my heart set on the beautiful new Max (shouldn’t have watched the Keynote,lol. I’d still be here in ignorant bliss).

It is a thing of beauty, though.
 

chrisforpm

macrumors regular
Aug 30, 2015
164
104
No problems here. I love my XS Max. Best phone I’ve ever had. It hits the sweet spot of the X design with the body of a plus.
 
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TheRealCBONE

macrumors regular
Nov 26, 2012
126
39
Agreed. Mine has no issues either.
No problems with my XS Max.
No problems here. I love my XS Max. Best phone I’ve ever had. It hits the sweet spot of the X design with the body of a plus.
If you’re having no problems, why are you commenting?

It’s a tough decision. FaceID sucks compared to TouchID for my uses. This Xs Max is slower than my 8+ for everything that involves the internet, on 5ghz-wifi and LTE. The slightly bigger screen is neat, but I really really hate the network issues and the screen still isn’t usefully bigger. The cpu/gpu speed bump is unnoticeable coming from an 8+.
 
Last edited:

Jordan921

macrumors 601
Jul 7, 2010
4,669
1,457
Bay Area
If you’re having no problems, why are you commenting?

It’s a tough decision. FaceID sucks compared to TouchID for my uses. This Xs Max is slower than my 8+ for everything that involves the internet, on 5ghz-wifi and LTE. The slightly bigger screen is neat, but I really really hate the network issues and the screen still isn’t usefully bigger. The cpu/gpu speed bump is unnoticeable coming from an 8+.
Because as much as everyone wants to make it a big deal, there’s tons of people who aren’t having any issues.
 

doboy

macrumors 68020
Jul 6, 2007
2,479
962
No problems, but returning mine later today. Not enough improvements to justify the cost.
 

doboy

macrumors 68020
Jul 6, 2007
2,479
962
Is tomorrow the last day to return launch day purchase? For sure? My invoice doesn’t have the date since purchased online for pickup :( Too lazy to drive down today. Thanks!
 

Wags

macrumors 65816
Original poster
Mar 5, 2006
1,219
846
Nebraska, USA
Is tomorrow the last day to return launch day purchase? For sure? My invoice doesn’t have the date since purchased online for pickup :( Too lazy to drive down today. Thanks!
Tomorrow is the last day. If you bought online you can go to your order and initiate return.
 

spinedoc77

macrumors G3
Jun 11, 2009
9,565
3,516
Flaky reception here, but not a deal breaker. I love the screen and phone so much I'll deal with it if this is a hardware issue.
 
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BeeGood

macrumors 68000
Sep 15, 2013
1,808
5,212
Lot 23E. Somewhere in Georgia.
Because as much as everyone wants to make it a big deal, there’s tons of people who aren’t having any issues.
The OP probably could have worded the title a little better, but I believe the thread is specifically for people who are having issues to gauge what decision we’re going to make, as tomorrow is the last return day for launch day purchases.

To answer the poll, I have WiFi issues but I’m trusting that Apple is going to fix them. Everything else is great so I’ll deal with it until a fix comes.
 
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GfPQqmcRKUvP

macrumors 68040
Sep 29, 2005
3,217
401
Terminus
Already returned first one so I have another week. Terrible WiFi performance and in contact with Apple about it. I have no idea what to do because, after iOS 11, I have no confidence they’ll fix issues in a timely manner.

For all the posters here that chimed in to say this thread was stupid or that you don't have issues: good for you. Seriously, I'm glad you aren't deal with this stuff because lots of people ARE having them and this thread is explicitly for those people.
 
Last edited:

Shadowbech

macrumors 603
Oct 18, 2011
5,335
1,447
Apple iPhone World
Tomorrow is the last day. If you bought online you can go to your order and initiate return.
By doing so also gives you an additional 14 days to actually return it and as long as Apple receives it by 10/19/18 you are set.

Edit: That is if you send it via Fedex and directly to the Apple Store.
 

OBirder

macrumors 6502
May 13, 2015
362
255
Low signal area problems. Keeping it, since it varies which to me points to software which can be addressed.
Should it be hardware I still assume some assistance from Apple, considering IUP and AppleCare.
Everything else is better than any prior phone including FaceID. That’s what swung the pendulum.
 

jtrang1

macrumors newbie
Aug 6, 2016
7
1
Isnt today (Oct 4th) the last day to issue a return and get a full refund or can we go to the apple store tomorrow (oct 5th) and return for a full refund?
 

doboy

macrumors 68020
Jul 6, 2007
2,479
962
Isnt today (Oct 4th) the last day to issue a return and get a full refund or can we go to the apple store tomorrow (oct 5th) and return for a full refund?
People say it’s tomorrow per receipt.
 
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