The best way to get Apple 'jump on their high horses' would be to return as many Imac's as possible. That's the only way they will loose money. They are only trying to buy time, do not keep your piss filled Imac's. Returning for full refund my 6th Imac. 'Apples Tech' switched me to 'Apple Relation rep' only because I made numerous complaints on 6 different Imac. Make sure to register every computer in a case number with apple tech.