Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

darwin022

macrumors regular
Original poster
Oct 4, 2005
147
4
DC
First off, this is not a hate thread about the iPad Pro or anything of the sort. They are great devices, I just had some small issues that were causing annoyances that were turning into frustrations.

The screen is SUPERB, including the viewing angles as well as outdoor viewing with lack of glare. It is very quick and responsive. While a bit cumbersome to hold and use, the camera is one of the best features and something I applaud Apple on including in this model. Great for Photos all the way up to 4K video. Split screen is one of those "ABOUT TIME!" features and it will be nice when more developers update their apps to support it. Picture in Picture is also nice (though being able to resize the video would be a bonus feature). Another feature that was REALLY COOL was the Apple SIM and how it handles multiple data plans. Setting up the free 200MB t-mo plan was a breeze and a great "backup" to have at the press of an onscreen button.

The speakers are also VERY nice. First iDevice that has good enough speakers to use.

At first I thought the Pencil would be a gimmick, but actually found it useful as an input device.

But all was not paradise.

The first time I set it up, it would error and fail to sign into iCloud. I ended up having to go into settings and manually sign into iCloud, App store, Messages, etc.. Thought that was odd, but whatever~ happens occasionally. Noticed some other interesting behaviour this first time, so figured it would be worth doing a restore to defaults and try again. Same thing. This became a pattern for each subsequent reset and restore from scratch over the past 3 weeks (upwards of 10-15).

Another annoyance was with Messages- Any time I would send an image to someone, from ANY of my devices including the iPad Pro, the image would report "Failed to send" with the red icon... ONLY on the iPad Pro. Sometimes it would have already gone through, sometimes not. This behaviour persisted since day one and through every reset. This might have been software or iCloud related and might have been fixable with tech support, but instinct said it would continue.

Also of note during the first day, when the iPad Pro 9.7 is working hard.... it sucked the battery down faster than the stock charger could keep it powered. Other people had noticed that over the first few days. I will admit that this settled down and wasn't really a problem after that other than when playing games. Overall, battery life was about what I expect out of my iPads, not really better or worse than the others.

The Pencil, while being better than expected, doesn't seem to work well at the edges of the screen, and gestures around the edges just didn't work (pulling notification center or control center, moving icons from one screen to the next, for examples). Battery life seemed random. One day I could charge it up and it would keep going for days... another day, charge it up and it would suck down 40% of the battery in 2-3 hours of light use and sitting on the desk.

The last "reason" that was bugging me was the size. I'd been using "full sized" iPads since the iPad 1, 2, Retina. But when the iPad Mini Retina came out... I fell instantly in love with the form factor. Small enough and light enough that I can easily hold it in one hand. Larger than an iPhone so easier to use for "content intake" iPhone 6+ might be a suitable replacement for many users, but it was just the wrong size for me (too big to be a pocket device, too small to be a usable tablet. Sadly, the iPad Mini is the "redheaded stepchild" of the iPad lineup. It always gets the hand-me-down clothes that the big or smaller siblings have been using for a year or two. I understand the argument that it's a "budget" device, but I've found it to be the most useful iDevice I've had in YEARS. an iPad Pro 7" would be a near perfect device for my uses. With Apple's latest releases of the iPad Pro and iPhone SE that actually use "latest gen" pieces out of the parts bins, we will hopefully see this happen.

After getting used to this form factor, the "full sized" 9.7" iPad seems huge and cumbersome as far as portability. It and it's larger Pro sibling are designed for offices, desk use, presentation use. They WANT to be set on a stand, they don't really want to be held in the hand. For these use cases, they're near perfect iPads for what corporate users had been asking for since the first one came out.


Anyway, I finally got around to returning it today. Discussed the good and the issues with the guy. Still think it's a fantastic iPad and I might try one again in another month or two.

I sincerely think that the iPad Pro 9.7 IS a great device and would still recommend one to people. But it's not without some kinks that need to be worked out.
 

Krevnik

macrumors 601
Sep 8, 2003
4,092
1,281
The Pencil, while being better than expected, doesn't seem to work well at the edges of the screen, and gestures around the edges just didn't work (pulling notification center or control center, moving icons from one screen to the next, for examples).

I won't nitpick too much here, since most of this is your experiences, but I will point out a couple things:

1) Not being able to use the pencil to swipe in from the edge is intentional. This makes sense if you think of the Pencil as more focused on making marks than UI interaction. You want to be able to draw a line in from the bezel, but considering how twitchy these gestures can be with the finger, it'd be even more annoying with the Pencil if I'm shading the edge of the canvas or something.
2) I have no problem moving icons, but the Pencil/Finger does need to stay on the screen for it to work in either case.
 
  • Like
Reactions: Scott-n-Houston

Bucharoo1

macrumors member
Jul 18, 2008
36
1
SF
Another annoyance was with Messages- Any time I would send an image to someone, from ANY of my devices including the iPad Pro, the image would report "Failed to send" with the red icon... ONLY on the iPad Pro. Sometimes it would have already gone through, sometimes not. This behaviour persisted since day one and through every reset. This might have been software or iCloud related and might have been fixable with tech support, but instinct said it would continue.

Any thoughts on this? My prob too.
 
  • Like
Reactions: capathy21

Newtons Apple

Suspended
Mar 12, 2014
22,757
15,248
Jacksonville, Florida
Another annoyance was with Messages- Any time I would send an image to someone, from ANY of my devices including the iPad Pro, the image would report "Failed to send" with the red icon... ONLY on the iPad Pro. Sometimes it would have already gone through, sometimes not. This behaviour persisted since day one and through every reset. This might have been software or iCloud related and might have been fixable with tech support, but instinct said it would continue.

Any thoughts on this? My prob too.

Both of my iPad Pro 9.7 units refuses to fetch mail but I will not get rid of them. Best iPad screens I have had and buttery smooth all the time.

Hope you will try again and have a better experience.
 

ahostmadsen

macrumors 65816
Dec 28, 2009
1,079
789
The Pencil, while being better than expected, doesn't seem to work well at the edges of the screen, and gestures around the edges just didn't work (pulling notification center or control center, moving icons from one screen to the next, for examples). Battery life seemed random. One day I could charge it up and it would keep going for days... another day, charge it up and it would suck down 40% of the battery in 2-3 hours of light use and sitting on the desk.
I think you misunderstand the purpose of the pencil. It is purposely not a finger replacement, it's not a stylus. It's for writing and drawing.
 
  • Like
Reactions: Newtons Apple

DNichter

macrumors G3
Apr 27, 2015
9,363
11,134
Philadelphia, PA
Seems like mostly software issues. I haven't experienced any on my end. I always set my devices up as new though and don't mess with iCloud settings at all. Just keep them all on.
 
  • Like
Reactions: ShaunAFC3

ericwn

macrumors G4
Apr 24, 2016
11,279
9,574
Thanks for the write-up, but if I know what display size I'm comfortable with I would not try to make something work that doesn't suit me. Sure, some folks have return periods and procedures to support trial-and-error purchasing but in this case it seems rather pointless since you could see from the start which screen size you prefer.
 

jamesrick80

macrumors 68030
Sep 12, 2014
2,659
2,216
Both of my iPad Pro 9.7 units refuses to fetch mail but I will not get rid of them. Best iPad screens I have had and buttery smooth all the time.

Hope you will try again and have a better experience.
For email, Outlook is the best application for the iPad pro and connects better to cloud services as well for attachments.
 

DarwinOSX

macrumors 68000
Nov 3, 2009
1,629
178
Another annoyance was with Messages- Any time I would send an image to someone, from ANY of my devices including the iPad Pro, the image would report "Failed to send" with the red icon... ONLY on the iPad Pro. Sometimes it would have already gone through, sometimes not. This behaviour persisted since day one and through every reset. This might have been software or iCloud related and might have been fixable with tech support, but instinct said it would continue.

Any thoughts on this? My prob too.

Nothing to do with hardware. Check your settings.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.