Returning a case to Switcheasy

Discussion in 'iPhone Accessories' started by jrwalk2, Jul 18, 2010.

  1. jrwalk2 macrumors newbie

    Joined:
    Jul 18, 2010
    #1
    Hey everyone, this is my first time posting but I am always on here reading reviews and opinions of different products. I need some help because I just purchased the Nude case from Switcheasy and I would like to return it. Problem is I can't seem to get a hold of anyone to figure out how to do so.

    Has anyone had any experience returning products to Switcheasy that could give me a phone number or email of someone at the company so I can figure out how to going about returning my case? Thanks!
     
  2. Bloake macrumors 6502

    Bloake

    Joined:
    Dec 2, 2008
  3. fjordschritt macrumors member

    Joined:
    Sep 12, 2008
    #3
    Can you tell me why you return this case?

    I ordered on Friday this Nude Case, i always heard positive feedback about this case.
     
  4. jrwalk2 thread starter macrumors newbie

    Joined:
    Jul 18, 2010
    #4
    The case just isn't for me. I thought I would be ok with the fact that there is no lay on the table design but it just scared me that there is not even a small lip to help recess the screen a bit (just picturing accidentally dropping the phone and the screen shattering). Quality of the case is good, just not something I am comfortable using on my phone after trying it.
     
  5. lskeys macrumors member

    Joined:
    Apr 27, 2010
    #5
    You have to send them a email : sales@switcheasy.com They will respond within 24 hours. They did in my case. I have to send the case back to :

    Return item/s should be addressed to:
    SE Refund
    800 Belmont Ln
    Tracy CA 95377

    Upon receipt of the returned item(s) and we will process your refund
    back to you.
    Refund processing may take approximately 1-2 weeks. Once your refund
    has been processed, you will receive an automated email from PayPal
    stating you have received a refund from SwitchEasy.

    Please let us know if you have any additional questions.

    Thank you,
    Zoe.
    SwitchEasy USA Customer Service
     
  6. itsmemuffins macrumors 68030

    itsmemuffins

    Joined:
    Jun 23, 2010
    #6
    +1

    I got a Capsul Neo for my old 3G a while back and didn't like it.

    Was a nightmare to get to returned, after many emails and phone calls to switcheasy Europe I finally got a return address.

    A month passed and I never got a refund. After even more emails and calls they told me they never got it.

    So they either lied or it got lost in the post.:mad:
     
  7. RMXO macrumors 6502a

    Joined:
    Sep 1, 2009
    #7
    i got the same email when I emailed them asking for a refund.
     
  8. jrwalk2 thread starter macrumors newbie

    Joined:
    Jul 18, 2010
    #8
    Thanks for your help everyone. I just sent the email so hopefully I will hear something by tomorrow afternoon/night. You would think that a company that seems to have good success in selling cases for Apple products would make it easier to return/exchange products.
     
  9. normwood macrumors 6502a

    normwood

    Joined:
    Sep 12, 2008
    Location:
    In a house...duh!
    #9
    What color?

    Steve
     
  10. jrwalk2 thread starter macrumors newbie

    Joined:
    Jul 18, 2010
    #10
    I got the Ultra Clear.
     
  11. normwood macrumors 6502a

    normwood

    Joined:
    Sep 12, 2008
    Location:
    In a house...duh!
    #11
    Interested in selling it rather than farting around trying to return it?

    I haVe an ultra black but was thinking the clear would be nice.

    Let me know.

    Steve
     
  12. jrwalk2 thread starter macrumors newbie

    Joined:
    Jul 18, 2010
    #12
    I think we could work something out. Have an email or anything I could contact you at to see if we could work out a deal?
     

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