Returning a MacBook Pro?

Discussion in 'Buying Tips and Advice' started by mauly, Aug 7, 2009.

  1. mauly macrumors 6502

    Joined:
    Aug 21, 2003
    Location:
    Manchester, England
    #1
    Bought a MacBook Pro 13" via online store. After a couple of days I got the blank screen 3 beeps ram issue.. Talked to Applecare to arrange a new machine, which was straight forward, tho the Lady on the phone did confuse me a little!! she said just pop the MacBook in any box with the return number on the out side...?

    Surely I would have to return it with all its original packaging!!!??
     
  2. yoyo5280 macrumors 68000

    yoyo5280

    Joined:
    Feb 24, 2007
    Location:
    Melbourne, Australia & Bay Area
    #2
    I don't think it matters TBH,

    If you want to keep the box, go ahead. Don't want to buy a shipping one? Use the original.

    That being said, I have never had to return a mac.

    -omi
     
  3. Hellhammer Moderator

    Hellhammer

    Staff Member

    Joined:
    Dec 10, 2008
    Location:
    Finland
    #3
    I used original because Apple asked to pack it up like it was
     
  4. ag55 macrumors regular

    Joined:
    Jun 14, 2009
    #4
    Yeah they normally ask for you to place everything in its original box, and then package it in a bigger brown box or something.

    Attach one return label to the outside, and leave one inside.
     

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