Returning Air after 2 days

Discussion in 'MacBook Air' started by SyncSpin, Aug 19, 2011.

  1. SyncSpin macrumors member

    Jul 31, 2011
    Well, that was quick. I am returning my Air tomorrow to Bestbuy. I spent $1300 on an item that loses wifi far too consistent. I have to turn Wifi off and on to get it to work again. When its first turned on, comes out of sleep, or other times in the middle of working on stuff for no reason.

    I've heard people say to check my router, but forget that. I have 5 computers/apple tv/ipad in my house and this is the only item that has this issue. Doesn't take a genius to figure out where the problem is.

    Sigh...why can't things just work.
  2. VMMan macrumors 6502a

    Mar 29, 2009
    Your particular one may have a defect. I wouldn't conclude that this problem exists with all MBAs secondary to some design problem.
  3. applefanDrew macrumors 65816

    Jul 17, 2010
    I had this problem with my first Mac (2010 mbp). After a month, it quit doing it. Never had another problem.
  4. KPOM macrumors G5

    Oct 23, 2010
    While there have been some Wi-Fi issues with the new MacBook Air and Lion, yours looks like an outlier. You probably received a dud with a bad wi-fi card. It happens. I'd exchange it and try again. According to Consumer Reports surveys, Apples have similar problem rates to other notebook manufacturers (they are better than average at desktops), but they rate higher in terms of customer service.
  5. ccsicecoke macrumors regular

    Aug 19, 2010
    Just let you know, I have been through the exact same issue that drops wifi signal a lot and I have to turn off and on the wifi every time to resolve it.

    It seems due to a software bug with OS X Lion 10.7. Updated to 10.7.1 through software update and the issue has gone
  6. IngerMan macrumors 65816


    Feb 21, 2011
    Interesting. I was having wifi issues with my 2007 iMac on 7.0 but not my MBA. The issue seems resolved in my iMac after 7.1
  7. KPOM macrumors G5

    Oct 23, 2010
    In another thread, he mentioned that he installed 10.7.1. That's why I'm guessing it's a defective Wi-Fi card.
  8. ZBoater macrumors G3


    Jul 2, 2007
    Sunny Florida
    You know, it could also be the router. In the past I have had problems with off-brand routers and Apple products. Every other device worked fine, but the Apple product was a little finicky I finally bit the bullet and got a NetGear access point, and my problems went away. I now have a Time Capsule, and my Apple wifi is flawless.

    Go figure.
  9. iphonsteve4ajob macrumors regular

    Aug 6, 2011
    Two days seems quick. I'd do at least one exchange, upgrade to 10.7.1 and see how it works out. If it still persists then return it.
  10. SyncSpin thread starter macrumors member

    Jul 31, 2011
    Yeah I am just extremely frustrated. Its fairly constant. Its even more confusing like its not the wifi card itself because some stuff keeps working.

    For instance I will be listening to music on grooveshark which is streaming, then I open mail and it says its offline. I then load a new window and it too comes up no connection but the grooveshark is still playing in the background.

    I then close and open wifi and it all returns.

    I am going tomorrow I may exchange it based on everyone heres opinion.

  11. minnus macrumors 6502

    Aug 12, 2011
    That sucks - I'd consider an exchange if that is your only ailment. I don't suffer from WiFi drops - and speeds/latency are what I expect. I am connected to a mediocre NetGear N3000.
  12. mechanopony macrumors member


    Sep 8, 2010
    I'd agree, Apple is really good about exchanges when you have a problem.
  13. reputationZed macrumors 65816

    Mar 9, 2011
    34°55′42″N 80°44′41″W (34.
    Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_3_5 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8L1 Safari/6533.18.5)

    I haven't seen any WiFi drops on my MBA, now my iPad2 is another story.
  14. mixman macrumors member

    Aug 3, 2011
    MBA does have its share of wifi issues. For me, after a sleep, it couldn't find the wifi anymore. I had to manually re-select it from the menu on login. Did not lose wifi during usage, though.
  15. bursthead macrumors 6502


    Apr 9, 2010
    I have the intermittent wifi issue at school, I will have to reconnect. I havent checked to see if 10.7.1 fixed the issue.

    But I never experienced the same wifi issues at home. I use a dlink in my apt and Airport Extreme at my other home. Could be the router that is part of your issue..
  16. neile45 macrumors regular

    Jul 27, 2011
    Funny, my daughters' 2 iPod touches do this, my iPad 2 does this, but my Air has not done this.
  17. Gemütlichkeit macrumors 65816


    Nov 17, 2010
    User having user problems

    I can't imagine this being hardware issues otherwise this would be an epidemic and recall for apple.

    I've never lost wifi in the month i've owned the Air, from home, at coffee shops, at the airport etc.
  18. AMSR macrumors newbie

    Apr 22, 2002
    I'm not sure this is a Macbook Air specific issue. My 2007 MBP does this under Lion and it didn't do it on 10.6. The 10.7.1 update has not resolved this issue for me...
  19. entatlrg macrumors 68040


    Mar 2, 2009
    Waterloo & Georgian Bay, Canada
    You likely have a defect with your wifi ... just exchange it ... instead of posting here you could probably of been half way to Best Buy by now :)
  20. meefer macrumors newbie

    Aug 19, 2011
    Just a thought based on your description... Does it drop wifi when you aren't using grooveshark?
  21. wiregen macrumors member

    Jun 10, 2004
    Have you tried manually assigning the IP on your computer? I found that my linksys router wouldnt give an IP address to my air everytime I would try to connect to it.

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