Returning Air within 14 days - Weird Online Thing

Discussion in 'MacBook Air' started by untype, Mar 5, 2011.

  1. untype, Mar 5, 2011
    Last edited: Mar 5, 2011

    untype macrumors newbie

    untype

    Joined:
    Feb 11, 2011
    #1
    Hi All...help!

    I purchased an air from the online apple store recently. I'm still within my 14 day return period. I heard a while back that Apple dropped their restocking fee for returns, however, when I try to return it online, the return interface for non-defective opened items shows that there will be a 10% restocking fee assessed for the return.

    This is against everything that I have heard and wondered if anyone has made such a return and whether they were charged?

    It's really weird and I keep thinking that they just haven't gotten around to changing the website to reflect no restocking fee as long as you're within the 14 day period, BUT, it's been over a month since the announcement.

    Does anyone know anything about this???

    I don't want to click on the return button only to have to pay 10% and fight them on it later down the track.

    Cheers.
     
  2. DarwinOSX macrumors 65816

    Joined:
    Nov 3, 2009
  3. aristobrat macrumors G4

    Joined:
    Oct 14, 2005
    #4
    I'd definitely talk to Apple. Even if the return policy is in effect for your purchase, they've been known to waive it.
     

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