Returning Apple TV - Questions

Discussion in 'Buying Tips and Advice' started by KettyKrueger, Mar 23, 2008.

  1. KettyKrueger macrumors 6502

    KettyKrueger

    Joined:
    Feb 17, 2007
    Location:
    UK
    #1
    Hi All

    I've decided to return my Apple TV, I'm just within the 14 day cooling period.

    My question is, will I be able to get a refund? The Apple TV has been opened and used but is still in 'as new' condition.

    Basically, my reason is that the Apple TV is useless with the new firmware (it's a Take 2 machine so can't restore back to 1.1).

    Will that be good enough for a refund?
     
  2. Eraserhead macrumors G4

    Eraserhead

    Joined:
    Nov 3, 2005
    Location:
    UK
    #2
    Yes that will be OK. As its the same hardware why can't you go back to 1.1?
     
  3. KettyKrueger thread starter macrumors 6502

    KettyKrueger

    Joined:
    Feb 17, 2007
    Location:
    UK
    #3
    I've read that if I do a factory restore, it will go back to 1.0, which is not why I bought it!

    Cheers anyways, we shall se tomorrow!
     
  4. marykay9507 macrumors 6502a

    marykay9507

    Joined:
    Jan 18, 2008
    #4
    You should be able to return, but check your receipt to see if there is a 10% restocking fee if opened-- not sure if there is on that.
     

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