Last night I was at a concert and whilst recording it said my phone was full. I've always gotten by with 16GB. I have ~ 300 songs, and no more than a gig of apps and this is what I always hover around so it's never been a problem. Now, with 1080P, I am using up a lot of space. If I want to send my 4S back to Apple (no Apple store in sight) and upgrade to a 32 GB, how will and will they handle this? I did drop my phone before my case came in. The screen and back are still perfect but the metal frame has just a minor "dimple dent". So I guess my question is, do they normally allow swapping and upgrading? And if they do will they allow it with the small damage? And what fees are associated with returning it? Thanks guys!