Returning iPhone to Apple Retail

Discussion in 'iPhone' started by twoz, Sep 20, 2014.

  1. twoz macrumors newbie

    Oct 3, 2007
    On the Apple Store website, it says iPhones purchased online are ineligible for return to Apple Retail stores, but I've been told otherwise by several online Apple Retail reps. Anyone have experience with this, or is there anyone who was able to do this? Thanks.
  2. MH01 Suspended


    Feb 11, 2008
    I've always been told they will not accept it in a retail store if you buy online. Unless it's changed.
  3. ZipZap macrumors 603

    Dec 14, 2007
    Never heard of that being the case until that note on the website was revealed yesterday

    That is a new condition, and one I don't understand.
  4. twoz thread starter macrumors newbie

    Oct 3, 2007
    Yeah, this is pretty confusing. Website says you can't do it, but in Live Chat and over the phone reps have told me it wouldn't be a problem. Not sure what's right.

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