Returning Item Via FedEX

Discussion in 'Buying Tips and Advice' started by amitface, Jul 11, 2007.

  1. amitface macrumors regular

    Joined:
    Jun 18, 2007
    Location:
    Florida
    #1
    I have a question about returning an item. I have what I believe to be a defective item, and I would like a refund. I am within 14 days and the nearest Apple store is an inconvenience. I know if I wanted to return an item at the store without paying a 10% fee, I'd talk with a Genius and work things out.

    How would I go about doing this with AppleCare on the phone? If I return it via FedEx, will they examine the computer before deciding whether or not I should be paying the restocking fee?

    Any info would be appreciated before I call AppleCare. Thanks.
     
  2. iSaint macrumors 603

    iSaint

    Joined:
    May 26, 2004
    Location:
    South Mississippi y'all, near the water!
    #2
    I believe whether they offer you a trade, or want to inspect it themselves, Apple will send a box and return label for you to package your computer for shipping.

    The best way to find out is to call! Good luck and let us know what happens.
     

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