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Returning my iPhone to get a new iPhone ?

Squilly said:
The iPhone 5 I got from Best Buy had scratches out of the box. Immediately took it back to Apple for a new one. It really is unacceptable for merchandise that's supposed to be brand new.
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We obviously have different opinions of what is acceptable.

If I was buying some fine china or artwork, then yes scratches/damage would be a problem. But a smartphone is a tool that's supposed to be used, not admired. Scratches and minor cosmetic damage doesn't impede on the device's ability to function as intended, so there's absolutely no point in exchanging it IMO.

If you swap it and get a device with no scratches, scuffs or blemishes, that won't make the device work any better!
 
Is it 14 days or 30 days?


So basically i can get a new iphone 5 during the 14 or 30days? swap it out?
am i allowed to swap it out like 5 times during the 14 or 10 dyas
 
duhyes said:
Is it 14 days or 30 days?


So basically i can get a new iphone 5 during the 14 or 30days? swap it out?
am i allowed to swap it out like 5 times during the 14 or 10 dyas
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It depends on the policy set by the store you bought your phone at. In this case it is BestBuy.
 

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Wow. This thread gave me a headache.

Why don't you look at the receipt, call the phone number and ask them what the return policy & procedure is?
 
one last question can i return it without the screenprotector(that came with it the one that covers eveyrthing)
 
duhyes said:
one last question can i return it without the screenprotector(that came with it the one that covers eveyrthing)
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Nope.
You will have to buy another iphone, put on the screen protector from that one to yours and then try bring it back.
Or maybe put on some clear duct tape on the screen and hope they wont notice:D
But that plastic protector has a serial number at the edge that sticks out so if it doesnt match your box they wont take it back.
Sorry:p
 
Applejuiced said:
Nope.
You will have to buy another iphone, put on the screen protector from that one to yours and then try bring it back.
Or maybe put on some clear duct tape on the screen and hope they wont notice:D
But that plastic protector has a serial number at the edge that sticks out so if it doesnt match your box they wont take it back.
Sorry:p
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Your mean applejuiced lol
Yes, you can return it with out the plastic protector that came in the original box.
 
bri1212 said:
Your mean applejuiced :p lol
Yes, you can return it with out the plastic protector that came in the original box.
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LMAO:D
Its poke fun on OCD folks today.
Hey OP, bring a magnifying glass with you just to make sure you dont miss any tiny imperfections or scuffs that are not visible by the naked eye:D
 
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duhyes said:
Is it 30 days or 14 days?


Can i buy apple care anytime i want?
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AppleCare can be bought within the warranty period (one year). AppleCare+ must be bought at the time of purchase, I believe. Maybe 30 days after that as well.
 
I've just bought an iphone 5. It has no scratches and works fine. However, I realize that it has a light leaking at the top of the border near the power button.
Looking at the phone now is uncomfortable. I decided to return it back to apple store. I would rather accept the scratches than the light leaking on my iphone.
So If the scratch is acceptable, just keep using. The new one may be worse.
 
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Dude... srsly ?

You can return the phone in 14 days if it has flaws out of the box - from the factory ; if you damage the phone later you can't return it.
The 1 year warranty covers hardware problems like a broken button, GPS not working and so on.
You return the iPhone from the place you bought it.
I hope everything is clear, I wish you luck :)

BTW, I lol'd so hard reading the OP posts...I kinda feel bad.

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blueroom said:
What's going to happen when the OP buys a car?
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Only God knows...
 
Hey guys, I wrecked my car (faulty anodizing is what I blame), can I return it?

The warranty says it's good for 5 years.

That means they'll just give me a new one even though I made it hug a tree right???
 
Oh man, the OP was just asking questions that he/she didn't know.... Even though I agree that some of the questions were a bit bizzare, I would still think that there is no need to be "mean" to him/her....
 
Yes, you have a one year warranty so if something is defective apple will cover it.

Think of it like this. You buy a car, you have a 60,000 mile warranty if your transmission goes bad, that'd be covered. But if you scratched the car, you can't take it to them and make them repaint it. Same principle here.
 
SPEEDwithJJ said:
Oh man, the OP was just asking questions that he/she didn't know.... Even though I agree that some of the questions were a bit bizzare, I would still think that there is no need to be "mean" to him/her....
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But with the basic questions being asked, makes you wonder how they manage to cross the street or even tie their shoelaces.
 
duhyes said:
then what does the 1 year warranty do?

I serach my serial number on the apple it says the support and service options

Send in for Service
Send your product to Apple and get it repaired or replaced.


Also what is hardware repair like what is ''hardware''
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It only covers hardware issues. You are trying to get replacements for cosmetic issues caused by yourself.
 
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