I got a MPB 13 days ago (14 tomorrow) and it's already been in for service (random kernel panics) and they replaced the ram. It's doing EXACTLY the same thing now. Has anyone had any experience with this? I need to know if there is any way I can get a full return (I don't want to pay 10% on a DEFECTIVE product) and what I need to tell them in order to get this done quickly.
I'm really pissed because I love OSX (I just switched after 18 years of PC use) but the hardware is letting me down. Getting this laptop was supposed to help me spend LESS time troubleshooting, but so far in 14 days I've spent more time with Apple Care than on my laptop.
I really hope this isn't a typical experience...
I'm really pissed because I love OSX (I just switched after 18 years of PC use) but the hardware is letting me down. Getting this laptop was supposed to help me spend LESS time troubleshooting, but so far in 14 days I've spent more time with Apple Care than on my laptop.
I really hope this isn't a typical experience...