Returning new iPhone

Discussion in 'iPhone' started by Tech Fun, Sep 17, 2016.

  1. Tech Fun macrumors member

    Joined:
    Apr 3, 2016
    #1
    What happens to iPhones that have been used for a few days and then returned back to the carrier ?
    Hope they are not sold as new again.
     
  2. yui4 macrumors 6502

    Joined:
    May 26, 2011
  3. Tech Fun thread starter macrumors member

    Joined:
    Apr 3, 2016
  4. Lunfai macrumors 65816

    Lunfai

    Joined:
    Nov 21, 2010
    Location:
    Sheffield
    #4
    They are sent back and redone as they go through a quality check. They do not sell them as a new phone until they arrive back from the factory.
     
  5. Tech Fun thread starter macrumors member

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    Apr 3, 2016
  6. maka344 macrumors 6502a

    maka344

    Joined:
    Nov 4, 2009
    Location:
    London, UK
    #6
    Then they end up as Genius Bar replacement stock. Also, some retailers buy them and sell as refurbished devices in slightly cheaper contracts.
     
  7. Tech Fun thread starter macrumors member

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    Apr 3, 2016
  8. immx macrumors member

    immx

    Joined:
    Sep 12, 2016
    #8
    I know that this certainly was true, so I would assume it still to be correct. I swapped out an iPhone 4 for a fault and the 'genius' took one out of a plain box, I asked where it had come from and he said customer returns were sent of for refurbishment and then used as replacements.
     

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