Returning Revirginized Phone to Apple Store

Discussion in 'iPhone' started by Xacent, Nov 30, 2007.

  1. Xacent macrumors member

    Joined:
    Nov 14, 2003
    Location:
    Canada
    #1
    I searched the forums about this and didn't find much.

    What do store employees check when you bring in a phone? My phone's IMEI is correct (after the revirginizing) but do they check anything else to see if it was previously jailbroken/unlocked.

    I have an appointment at the apple store tomorrow to try to exchange my phone (the bezel is detaching) and I want to make sure there isn't anything that will cause them to refuse the exchange.

    Also I'm not sure if this is unusual or not but I currently don't have any carrier displayed, just empty bars. The phone doesn't complain about not having a SIM or anything it just has the activate screen.

    Any suggestions, recommendations or advice would be greatly appreciated.
     
  2. chr1s60 macrumors 68000

    chr1s60

    Joined:
    Jul 24, 2007
    Location:
    California
    #2
    I was with my friend when he had his iPhone replaced about two months ago and it was a pretty simple process. The Genius didn't plug the phone in or anything, he simply looked in the settings really quick and then turned the phone off and exchanged it. I don't know that there is anything that can be seen within settings that tells that the phone has been hacked because I haven't hacked mine, but as long as there isn't you should be ok.
     
  3. Luke Redpath macrumors 6502a

    Joined:
    Nov 9, 2007
    Location:
    Colchester, UK
    #3
    They will check to see if it's been hacked in any way.
     
  4. Xacent thread starter macrumors member

    Joined:
    Nov 14, 2003
    Location:
    Canada
    #4
    Just got back from the Apple store and they exchanged it with no problems. In fact they didn't even turn it on.

    So I guess they won't check to see if it's been hacked in any way.
     
  5. Dfndr90 macrumors regular

    Dfndr90

    Joined:
    Nov 27, 2006
    #5
    I had to return mine to the Apple store also, and they never checked a thing. I am a regular customer and now a lot of the sales people. A couple of them also know that I hacked my phone, but they are really cool about it. I have never had any trouble with any product exchange at the store. I think it is all about attitude when you go in.

    Matt...
     

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