Returns/Exchange without original box?

Discussion in 'MacBook Pro' started by shadow82x, Nov 20, 2016.

  1. shadow82x macrumors 6502

    Joined:
    Jul 11, 2012
    #1
    Anyone know if you're able to return or exchange your MacBook in-store without the original box? I've been struggling with battery issues and I just recently discovered my bottom arrow, keyboard button is unresponsive.

    This is a BTO so I'm assuming they don't have my model in stock to exchange though.
    15" 2.9GHZ 460

    I'm home from college and there's tons of Apple stores nearby, which isn't the case when I'm at school. However I left my original box at my university. :/

    Edit - The purchase was through apple.com
     
  2. therealseebs macrumors 65816

    therealseebs

    Joined:
    Apr 14, 2010
    #2
    I don't know. I would assume they probably don't care, because the box is not really the expensive part.
     
  3. kazmac macrumors 601

    kazmac

    Joined:
    Mar 24, 2010
    Location:
    Stuck in an early 70s giallo
    #3
    If you have the receipt and explain, they may be more accommodating. When I returned my last iPad Mini 4 they were 100% percent cool with me not having the box with me (I did have the receipt). Good luck OP.
     
  4. shadow82x thread starter macrumors 6502

    Joined:
    Jul 11, 2012
    #4
    No recipe since its an online order, but I can obviously show them proof of purchase.
     
  5. BasicGreatGuy Contributor

    BasicGreatGuy

    Joined:
    Sep 21, 2012
    Location:
    In the middle of several books.
    #5
    You can download the online invoice. That will work for return.
     
  6. shadow82x thread starter macrumors 6502

    Joined:
    Jul 11, 2012
    #6
    Turns out it was no issue without the box or invoice. They just kept the box and gave me the MacBook.
     
  7. Macalway macrumors 68020

    Joined:
    Aug 7, 2013
    #7
    Yeah, i was going to say there would be no issue at all, and if there was (with some dick), go to the next guy.
     

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