Returns?

Discussion in 'iPhone' started by cberry240, Jun 24, 2010.

  1. cberry240 macrumors member

    Joined:
    Jun 15, 2010
    #1
    Anyone returned or exchanged yet because of issues? I'm curious what the experience was like.

    Ive got an appoint with a Genius tomorrow to talk about my phone that has a yellowing issues. It's not there unless you're using the phone in some fashion. Doesn't seem to be going away either.
     
  2. stphnman20 macrumors regular

    Joined:
    Jun 23, 2010
  3. saving107 macrumors 603

    saving107

    Joined:
    Oct 14, 2007
    Location:
    San Jose, Ca
    #3
    http://www.macrumors.com/2010/06/24...ching-resolves-itself-as-bonding-agent-dries/

    Update: Gizmodo is reporting that Apple support staff are issuing conflicting recommendation to users with this issue, with at least one user reportedly receiving confirmatory word from Apple that the issue is "residue from manufacturing" that should clear on its own within a few days while others have been told to bring in their phones for replacement.

    also, you might want to edit your title to better identify your question.
     
  4. Chupa Chupa macrumors G5

    Chupa Chupa

    Joined:
    Jul 16, 2002
    #4
    I exchanged my phone this A.M. b/c of the yellow dots -- before the drying piece of the puzzle was known. The whole process took about 5 min. They have separate "no-box" stock for defect exchange. Now that the drying factor is known you might want to wait a few more days to see if the problem goes away on its own.
     
  5. cberry240 thread starter macrumors member

    Joined:
    Jun 15, 2010
    #5
    Can you really believe it's a drying issue?
    Like I said mine doesn't show spots until it's being used like surfing the web for a minute or two or talking on the phone. It effects the whole right side in landscape view.
     

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