Rev A hinge just gave out: Options..

Discussion in 'MacBook Air' started by MrPrimeMinister, Nov 3, 2009.

  1. MrPrimeMinister macrumors newbie

    Joined:
    Mar 23, 2008
    #1
    So my MBA Rev A has had a bum hinge for some time and it has finally gotten to the point where it no longer supports itself and I have to prop it up on a large book. The hinge in cracked in several places and I don't think self-repair is an option. So do I:

    a) Pay the $800 apple quoted me for a screen replacement?
    b) Buy a Rev C for $1500?
    c) Wait for an uncertain amount of time for a possible new MBA release (definitely not in '09)?
    d) Give up on thin and buy a MB/MBP for a comparable price?

    I am really up in the air and I wanted to hear some opinions.
     
  2. Ripmax2000 macrumors regular

    Joined:
    Aug 31, 2005
    #2
    Apple have a repair program for this, just take it in to them and they will fix it for free.
     
  3. zedsdead macrumors 68040

    Joined:
    Jun 20, 2007
    #3
    Even if your Applecare is expired, Apple should fix this if you push hard enough. This is one of the several widespread issues with the Air, so be persistent.

    If not, do not buy a REV C because it can suffer from the same problem. Either wait to see if it gets updated or buy a MBP.
     
  4. mikey28 macrumors 6502

    Joined:
    Aug 6, 2008
    #4
    I had the EXACT same problem with my Rev B. The hinge just essentially gave out. I thought I was in for a fight, but the Apple store acknowledged their was a hinge issue. NO problem, whatsoever.

    Now that being said, subsequent things evolved, and they gave me a Rev C replacement. I gave it to my husband.

    However, I did go out and BUY a MacBook Pro, simply because I am not buying another AIR, knowing that the hinge issue is a big problem. I could not stand the wobbly screen, the cracking etc... They need to re-do this.
     
  5. coast1ja macrumors 6502

    Joined:
    Jul 13, 2009
    #5
    as long as the hinge still only opens to about 120 degrees (not a full 180) they should fix it for free. It is stated in their instructions not to repair ones that open too far because that was caused by other damage, not the faulty hinges. good luck!
     
  6. NC MacGuy macrumors 603

    NC MacGuy

    Joined:
    Feb 9, 2005
    Location:
    The good side of the grass.
    #6
    They repaired mine without question. It was loose, wobbly and had a reclining 180º screen.
     
  7. Scottsdale macrumors 601

    Scottsdale

    Joined:
    Sep 19, 2008
    Location:
    U.S.A.
    #7
    Does not have to be under warranty for Apple to fix this as others have reported. Apple has officially acknowledged that this was a failure of the hinges that shouldn't happen. I bet they will fix it free of charge. If at first you don't succeed, take back the support article to the store that Apple has posted about this issue. That is listed on many other threads about this same issue.

    Good luck.
     
  8. greygray macrumors 68000

    greygray

    Joined:
    Oct 22, 2009
  9. MrPrimeMinister thread starter macrumors newbie

    Joined:
    Mar 23, 2008
    #9
    Thanks everyone, I have an appointment on friday, hopefully they'll fix it.
     
  10. mhnajjar macrumors 6502a

    mhnajjar

    Joined:
    Mar 3, 2008
    #10
    Wouldn't it be cheaper for Apple to just give refurbished revB as a replacement?
     
  11. three macrumors 6502a

    three

    Joined:
    Jan 22, 2008
    Location:
    Washington State
    #11
    As mentioned before, Apple has noted the problem and they will fix it for free. You shouldn't have to pay the $800 to get it fixed.
     
  12. enderello macrumors newbie

    Joined:
    Jan 9, 2009
    #12
    -Just hoping you will give us an update on the outcome of your appointment.
    Also, I hope they give you a new MBA.
     
  13. Grizzly Adams macrumors member

    Joined:
    May 20, 2008
    #13
    For anyone with apple warranty experience, my Rev A Air's hinges blew out but I am hesitant to ring up apple because the case does have some visible dents. They are nothing bad, but you can see them. Probably wouldn't be covered, right?
     
  14. alphaod macrumors Core

    alphaod

    Joined:
    Feb 9, 2008
    Location:
    NYC
    #14
    Why would they give the OP a new MacBook Air?

    Depends on where the dents are. Are they near the hinge?
     

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