It’s almost like you didn’t even read the article, so I pulled a few quotes for you.
“Offering both hardware and on-screen controls. The physical knob and buttons make it easy to adjust the mode, temperature set points, fan speed, and defrosters nearly by feel.”
“If you prefer to operate CarPlay on the Pacifica without using the touchscreen, you can use the hardware Browse/Enter knob below the display to scroll through the interface and select items”
I did read the article but I’m referring to other controls. I think just about every car has physical controls for climate control but when it comes to things like changing volume, touch screens suck - and that’s what this looks like it has.