I so wanted to love these. I have been a fan of the Jaybirds X2's and was so excited to see these new Jaybirds Freedom in a small form factor. I picked these up today from Best Buy and paid full price at $199. First of all build quality is decent and the buds looked great and felt good when using Comply foam tips. Also, provided in the package is an assortment of silicone buds and Comply foam tips along with the Jaybirds ear thingies and charging station and cord. These paired up nicely with a super loud voice confirming the ear buds were on and connected with my iPhone. That's where everything started to go down hill. The sound quality was actually rather good except for the light hissing background noise. Also I could hear static every time I switched apps. Last but not least, these had an awful delay when watching videos - so bad that I knew I wouldn't use them at all for videos. My Jaybirds X2's have none of these issues. I don't know if I just got a bad pair or if all of these Freedoms have the same problems. I guess I take a trip back to Best Buy to see if this pair is defective or just the way these Freedoms are. If these are inherent problems, I'll return them and stick with my X2's for now.