Riddle me this about warranty

[Davmeister]

Hi all.

Very odd situation here.

I bought a used stainless steel series 4 apple watch on eBay a few days ago. It works fine, and is unlocked from find my iPhone.

However today after updating I noted the ECG function didn't work despite being in the UK, resetting the watch and having the latest software.

So, I checked support coverage. Interestingly, it states I do not have warranty. How can this be so, if the device is by default less than a year old?

Even more peculiar is the model number of the watch which does not exist. It is: 3E363Z/A

What is going on?! Help please!
NB watch works perfectly except for the ECG function.

 

[bruinsrme]

Have you called Apple?

 

[Newtons Apple]

You will need to question Apple. They would have all your answers.

Need to find out the real history on your watch.

 

[Davmeister]

You will need to question Apple. They would have all your answers.

Need to find out the real history on your watch.

[doublepost=1553770062][/doublepost]Yup. Have an appointment in 8 hours.

Still it’s odd, no? Even the model number.

 

[Newtons Apple]

[doublepost=1553770062][/doublepost]Yup. Have an appointment in 8 hours.

Still it’s odd, no? Even the model number.

Let us know what happened!

 

[Davmeister]

HA! Phoned apple. It’s a demo unit. Probably stolen.

I’ve handed over eBay details and returning for full refund.

 

[Shanghaichica]

Oh didn’t it come with a box?

 

[BigMcGuire]

Wow that sucks. Hope you get your money back.

 

[Shanghaichica]

HA! Phoned apple. It’s a demo unit. Probably stolen.

I’ve handed over eBay details and returning for full refund.

Did you pay via PayPal? You can get your money back easily.

 

[Newtons Apple]

HA! Phoned apple. It’s a demo unit. Probably stolen.

I’ve handed over eBay details and returning for full refund.

Glad you found out what was going on. You should not have any trouble getting eBay to refund your money.

 

[44267547]

HA! Phoned apple. It’s a demo unit. Probably stolen.

There is no ‘probably’, it is in fact stolen. Demo models don’t function the exact same as a normal Apple Watch, they just fully resemble an Apple Watch. They run on a ‘demo loop’ and they actually can’t be activated with a phone.

 

[edhchoe]

Refurb unit comes with 3 month warranty.

 

[Shanghaichica]

Refurb unit comes with 3 month warranty.

It was a stolen demo unit from one of the Apple stores. It has no warranty. Unfortunately the thief sold it to the OP who thought it was a retail watch.