This week I have had to go to Apple over three times for various problems, including the time required to pick up my MacBook that is 6 visits out of my time. Originally I had a problem with my MacBook pro which they said may have been fixed after running a few diagnostics and fixing a few settings ( this was a few months ago ). It didn't help, so at the beginning of this week I brought it in to be looked at again and they said that instead of leaving it over night reformatting it was an option and would most likely clear the problem. After having to waste more of my time to backup and reload all my documents I thought that it would be worthy it as long as the problem wouldn't persist. It didn't. I had to bring it in, again, and on the third visit they finally isolated the problem. Okay, fine. So two days later I went and picked it up, and brought it home. Little did I know that they had MESSED IT UP , they had given me a motherboard with problems, and instead they had created a new problem, and really - made it worst than it originally was. End rant. So now after having gone to the Apple Store nearly everyday this week they have my Mac yet again, and won't do anything to compensate me for all the trouble that they have cost me , this macs less than a year old too..