Right speaker rattling on 2016 Macbook

Leon88

macrumors regular
Original poster
Aug 18, 2008
110
70
Melbourne, Australia
So I was playing some songs through my new 2016 Macbook and noticed that the right speaker driver tends to distort and produce a tinny rattling sound when the lower frequencies come up. This happens from anything beyond 60% speaker volume. I tried covering the keyboard keys to ensure that the rattling wasn't produced by the keys shaking around, but the rattling still occurs. Is this normal? I can play full volume on my iPad Pro 12.9" and the speakers hold up just fine.

Now if this is indeed a problem with my MB speakers, how will Apple fix the issue? Would I have to send my MB in for a repair or could they do an exchange? Problem is my unit is the m7 so its not like I can just grab one off the shelves?

Has anyone else had this issue with their Macbook speakers?
 

Jinjin

macrumors 68040
Mar 22, 2011
3,062
2,506
London, UK.
No issues with my M7 but for you I assume you will need to return yours and wait for them to send you a replacement
 

solaris

macrumors 6502a
Apr 19, 2004
705
96
Oslo, Norway
No such issue on my m7 either. You may want to ask Apple how they will fix the issue (repair or replace) - although I would assume the latter.
 

numtini

macrumors newbie
Feb 23, 2015
19
3
The speakers are great for a laptop. That definitely shouldn't be happening. Get a replacement.
 

Leon88

macrumors regular
Original poster
Aug 18, 2008
110
70
Melbourne, Australia
Thanks for the input guys, i'll go book a genius bar appointment.
So I just got off the phone with Apple. Rep told me to do a SMC reset and also booting in to safe mode to play some music. Didn't change anything as I expected since its 100% hardware issue. I ran a frequency sweep and turns out the speaker drive rattles at 80 - 200 Hz.

I've got a Genius Bar appointment booked in next week, rep told me that they'll repair my Macbook but couldn't give me a solid estimate on downtime. Anyone had experience with sending their Macs in for repair? How long does it normally take?