Right speaker rattling on 2016 Macbook

[Leon88]

So I was playing some songs through my new 2016 Macbook and noticed that the right speaker driver tends to distort and produce a tinny rattling sound when the lower frequencies come up. This happens from anything beyond 60% speaker volume. I tried covering the keyboard keys to ensure that the rattling wasn't produced by the keys shaking around, but the rattling still occurs. Is this normal? I can play full volume on my iPad Pro 12.9" and the speakers hold up just fine.

Now if this is indeed a problem with my MB speakers, how will Apple fix the issue? Would I have to send my MB in for a repair or could they do an exchange? Problem is my unit is the m7 so its not like I can just grab one off the shelves?

Has anyone else had this issue with their Macbook speakers?

 

[Leon88]

Bump?

 

[Jinjin]

No issues with my M7 but for you I assume you will need to return yours and wait for them to send you a replacement

 

[solaris]

No such issue on my m7 either. You may want to ask Apple how they will fix the issue (repair or replace) - although I would assume the latter.

 

[Jinjin]

Given you've probably had it less than 2 weeks of make sure you get a replacement

 

[Buerkletucson]

No issue here with my M5.......sound is quite good IMHO for a small notebook.

 

[numtini]

The speakers are great for a laptop. That definitely shouldn't be happening. Get a replacement.

 

[Leon88]

Thanks for the input guys, i'll go book a genius bar appointment.

 

[Leon88]

Thanks for the input guys, i'll go book a genius bar appointment.

So I just got off the phone with Apple. Rep told me to do a SMC reset and also booting in to safe mode to play some music. Didn't change anything as I expected since its 100% hardware issue. I ran a frequency sweep and turns out the speaker drive rattles at 80 - 200 Hz.

I've got a Genius Bar appointment booked in next week, rep told me that they'll repair my Macbook but couldn't give me a solid estimate on downtime. Anyone had experience with sending their Macs in for repair? How long does it normally take?