Right speaker rattling on 2016 Macbook

Discussion in 'MacBook' started by Leon88, Apr 30, 2016.

  1. Leon88 macrumors member

    Joined:
    Aug 18, 2008
    Location:
    Melbourne, Australia
    #1
    So I was playing some songs through my new 2016 Macbook and noticed that the right speaker driver tends to distort and produce a tinny rattling sound when the lower frequencies come up. This happens from anything beyond 60% speaker volume. I tried covering the keyboard keys to ensure that the rattling wasn't produced by the keys shaking around, but the rattling still occurs. Is this normal? I can play full volume on my iPad Pro 12.9" and the speakers hold up just fine.

    Now if this is indeed a problem with my MB speakers, how will Apple fix the issue? Would I have to send my MB in for a repair or could they do an exchange? Problem is my unit is the m7 so its not like I can just grab one off the shelves?

    Has anyone else had this issue with their Macbook speakers?
     
  2. Leon88 thread starter macrumors member

    Joined:
    Aug 18, 2008
    Location:
    Melbourne, Australia
  3. Jinjin macrumors 65816

    Joined:
    Mar 22, 2011
    Location:
    London, UK.
    #3
    No issues with my M7 but for you I assume you will need to return yours and wait for them to send you a replacement
     
  4. solaris macrumors 6502a

    solaris

    Joined:
    Apr 19, 2004
    Location:
    Oslo, Norway
    #4
    No such issue on my m7 either. You may want to ask Apple how they will fix the issue (repair or replace) - although I would assume the latter.
     
  5. Jinjin macrumors 65816

    Joined:
    Mar 22, 2011
    Location:
    London, UK.
    #5
    Given you've probably had it less than 2 weeks of make sure you get a replacement
     
  6. Buerkletucson macrumors 6502

    Buerkletucson

    Joined:
    Sep 12, 2015
    #6
    No issue here with my M5.......sound is quite good IMHO for a small notebook.
     
  7. numtini macrumors newbie

    Joined:
    Feb 23, 2015
    #7
    The speakers are great for a laptop. That definitely shouldn't be happening. Get a replacement.
     
  8. Leon88 thread starter macrumors member

    Joined:
    Aug 18, 2008
    Location:
    Melbourne, Australia
    #8
    Thanks for the input guys, i'll go book a genius bar appointment.
     
  9. Leon88 thread starter macrumors member

    Joined:
    Aug 18, 2008
    Location:
    Melbourne, Australia
    #9
    So I just got off the phone with Apple. Rep told me to do a SMC reset and also booting in to safe mode to play some music. Didn't change anything as I expected since its 100% hardware issue. I ran a frequency sweep and turns out the speaker drive rattles at 80 - 200 Hz.

    I've got a Genius Bar appointment booked in next week, rep told me that they'll repair my Macbook but couldn't give me a solid estimate on downtime. Anyone had experience with sending their Macs in for repair? How long does it normally take?
     

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