Rings not filling up

[Germwise]

New watch owner. Been walking all day (didn't have watch for morning workout) but I'm not seeing any movement calorie burn. I've reset both phone and watch.

Am I doing something wrong?

 

[Dormammu]

Are you walking with your hands in your pockets?

 

[MVPinFLA]

I have the same problem. It isn't recording any activities, not even standing up. I have tried all of the fixes I found online with no success.

 

[Tammster]

That happened to me too. I did a hard reset of my watch and then it started working.

 

[drew0020]

Same problem here too. Walked about 10 minutes and no steps recorded. Ceramic version. This is annoying...

 

[MVPinFLA]

That happened to me too. I did a hard reset of my watch and then it started working.

Thanks so much. That fixed me up. I didn't know the watch had a hard reset. Too easy.

 

[drew0020]

How do you do a hard reset?

 

[MVPinFLA]

How do you do a hard reset?

Hold down the crown and button for ten seconds till screen goes dark.

 

[Dhonk]

Last year my watch didn't track daily movement as activity until I worked out one time and turned on the workout app. From that point forward, even brisk walking during the day would begin showing up as a minute or two of workout time throughout the day

 

[drew0020]

The reset worked for me too. Thanks!

 

[Germwise]

Hard reset did it. Thanks all!

 

[CloudsNeverDie]

Had the same problem with my AW Series 2 today (upgrading from AW Sport, which I've had for a year and love). Hard reset didn't fix it. After a lot of playing around it seems like the heart rate sensor isn't working properly. The green lights come on but it doesn't pick up my heart-rate - it stays stuck at 69bpm even during workouts. Tried both soft and hard resets. Will return to Apple.

Really bummed because I lost my 166-day move streak because of this :/