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Raist3001

macrumors 65816
Original poster
Since iTunes 12.7 removed the ability to manage ringtones, I have to drag a tone to the iTunes window in order to sync to my iPhone. My phone is configured to use the specific ringtone that I transferred but when my phone rings, it uses the default apple ringtone. If I change to any other tone on my phone, the phone will ring properly. So this is only affecting ringtones transferred to iPhone from a finder window.

Anyone here having this issue?

https://discussions.apple.com/thread/8089779

https://origin-discussions2-us-dr.apple.com/thread/8074620?start=30&tstart=0

Just to be clear, All of my purchased iTunes or custom ringtones appear in my ringtone list on my iPhone after a transfer to iTunes (and sync) and can be previewed and played as normal, however my chosen transferred ringtone is ignored and instead the device uses the factory-default ringtone. So the ringtone is definitely on my device, and can be played (previewed). I suspect it is a bug. Or Apple has removed the ability to transfer tones to iTunes.
 
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delete all your ringtones through itunes and re download them. That fixed my rington issue when I bought my IP8+.
 
It especially pisses me off now since my old custom made ringtone was Free Fallin’, and now they make it REALLY difficult to use anything other than purchased ringtones.
 
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delete all your ringtones through itunes and re download them. That fixed my rington issue when I bought my IP8+.

Yeah that worked for me too. I have a bunch of contacts who have their own (homemade) ringtones and thankfully it remembered them. I used the drag and drop method in iTunes.
 
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delete all your ringtones through itunes and re download them. That fixed my rington issue when I bought my IP8+.

I certainly do not want to re-download all my 100+ ringtones to my iPhone to fix the issue. Nor is this a fix for custom ringtones. Or tones no longer available in iTunes.
 
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