Since iTunes 12.7 removed the ability to manage ringtones, I have to drag a tone to the iTunes window in order to sync to my iPhone. My phone is configured to use the specific ringtone that I transferred but when my phone rings, it uses the default apple ringtone. If I change to any other tone on my phone, the phone will ring properly. So this is only affecting ringtones transferred to iPhone from a finder window. Anyone here having this issue? https://discussions.apple.com/thread/8089779 https://origin-discussions2-us-dr.apple.com/thread/8074620?start=30&tstart=0 Just to be clear, All of my purchased iTunes or custom ringtones appear in my ringtone list on my iPhone after a transfer to iTunes (and sync) and can be previewed and played as normal, however my chosen transferred ringtone is ignored and instead the device uses the factory-default ringtone. So the ringtone is definitely on my device, and can be played (previewed). I suspect it is a bug. Or Apple has removed the ability to transfer tones to iTunes.