ringtones will not be copied to my iphone

Discussion in 'iPhone Tips, Help and Troubleshooting' started by paolino63, Nov 4, 2009.

  1. paolino63 macrumors newbie

    Nov 4, 2009
    I purchase a ringtone on my iphone but after sincyng it has disappeared from the phone. It is on my itunes but a message comes up saying ii was not copied to the iphone because you are not authorized to play it on this computer.
    any help
  2. Carlanga macrumors 604


    Nov 5, 2009
    Hi, you have to authorize your computer w/ your store account:
    Open iTunes, in the top go to the Store tab (between controls & advanced) open the tab, and select "Authorize Computer..." put your info then try it again.
  3. OUChevelleSS macrumors newbie

    Jul 14, 2008
    I had the same problem tonight. I am and have been authorized on this computer, but I tried again just in case...no luck. I've confirmed I've been charged for the ringtone as well. Wish I could help you :\
  4. msarian macrumors newbie

    Nov 19, 2009
    I had the same problem, but then i went to "sync iphone" and selected the tab "ringtone" and simply ticked "sync ringtones"
    hope that helps u.

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