Resolved rMB replaced - Applecare?

Discussion in 'MacBook' started by Hook85, Aug 23, 2015.

  1. Hook85 macrumors member

    Hook85

    Joined:
    Jul 15, 2015
    Location:
    Sheffield, UK
    #1
    I've had my rMB replaced at the Apple Store due to a faulty keyboard. I purchased Apple Care when I ordered it, but that hasn't transferred over to the new rMB.

    Is there something I need to do?
     
  2. makinao macrumors regular

    Joined:
    Dec 27, 2009
  3. Hook85 thread starter macrumors member

    Hook85

    Joined:
    Jul 15, 2015
    Location:
    Sheffield, UK
    #3
    Thanks, I have a copy of the APP certificate and I've got the receipt which proves they were exchanged. I'll call them Monday during business hours and keep my fingers crossed.
     
  4. legioxi macrumors 6502a

    Joined:
    Mar 2, 2013
  5. Ludatyk macrumors 65816

    Ludatyk

    Joined:
    May 27, 2012
    Location:
    Texas
    #5
    Wouldn't it fall under the one year warranty? Apple Care isn't necessarily needed..
     
  6. Theozz macrumors member

    Theozz

    Joined:
    Jun 4, 2015
    #6
    What Hook85 wanted to know is how to transfer the AppleCare he bought with his first rMB to the rMB replacement Apple gave him :)
     
  7. Ludatyk macrumors 65816

    Ludatyk

    Joined:
    May 27, 2012
    Location:
    Texas
    #7
    Fair enough. But he mentioned the faulty keyboard... Figured Apple was perhaps giving him a hard time.. That's all.
     
  8. ZipZap macrumors 601

    Joined:
    Dec 14, 2007
    #8
    AppleCare is tied to the device. If its replaced it needs to be transfers. I would put the new serial number into the AppleCare site and see if it covered.
     

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