rMBP 13 2015 all with screen defects (4th one)

[tfsa89]

Hi guys,

I know that IPS is a lottery but I think that with a product like a Mac it should be avoided...
For me the experience of buying a new Macbook Pro has been a nightmare!
I always wanted one and now that the new ones are here the 2015 ones are getting lots of discounts so I bought one.

I am already in the 4th one and all the screens were defected :/

This last one was perfect until I looked at it from the side and the screen was red....then I took a photo and surprise...red corners...
I am tired of switching endlessly without knowing if the next will be worse.

I took some pics...

Should I keep the last one and be done with it?!

1st: (this one was not that bad but it had darker zones more visible in the lower right corner, making me crazy when viewing white pages)


2nd:


3rd:


5th (current): just with my eyes I cant notice it, the screen looks normal, but if I am looking at it from the side all the image becomes "redish"

 

[augustya]

The first one was ok IMO !

 

[/V\acpower]

I think it's your MacBook Pro who should return his defective user for a new one.

 

[tfsa89]

The first one was ok IMO !

The lower left was not illuminated properly. On white screens was really noticeable.

I think it's your MacBook Pro who should return his defective user for a new one.

Thanks really helpful.....
So you think that I should keep a bad screen even if I clearly notice it when watching videos....on a laptop that's not cheap

 

[augustya]

The lower left was not illuminated properly. On white screens was really noticeable.

Also your current one the 5th one looks OK to me. Are the Apple Store guys allowing you for so many exchanges ? I mean ! Wow that is something !

IPS Displays are going to be like that only !

 

[robvas]

The second and third one look like image persistence, one from watching movies in letterbox format and the other from staying on a screen where you choose which movie you want to watch

 

[FineFuturity]

The 5th one looks a hell of a lot better than 1 thru 4 combined. Backlight bleed is fairly minimal, that's an improvement already.

When you say you look at it from the sides, do you mean the "literally turning the computer to the side view" side, or the "looking at the screen dead on and shifting my head left or right" side?

 

[Populus]

I'm having a screen problem with my new 13" 2015 MacBook pro too. In my case, when I move the desktop or full screen app horizontally, I see two shadows over a white background. I mean, I understand the OP, one cannot allow this bad quality in a 1500$ (and upwards) machine.

I am returning this one, and because it was the last one in the store, I'm going to purchase from Amazon. I still don't know if give it another try to the 2015 model or the new two-port-only macbook pros...

 

[raqball]

@OP

The 1st 3 look terrible and the 5th one looks okay, but still not what you should expect from Apple..

I'd return it again as I am OCD and those things seriously bother me...

Good luck!

 

[New_Mac_Smell]

Just worth considering that any IPS display will exhibit some form of IPS bleeding, and some form of IPS glow. This is inherent in the technology. These things are exaggerated when viewing with high brightness and in a dark room, or when observing from an angle. Also they often need a few days to settle in, remember they come straight from the factory, like anything they need a warm up period.

Assuming you are using it as normal with 50% brightness and facing dead on, if you can see some bleeding or excessive glow after a few days then you have an issue. If however you are taking pictures at max brightness in a darkened room (Which those kind of look like you are), then what you're seeing is usually considered normal.

I'm sure Apple's "Geniuses" are aware of this and helped explain it to you. But I am concerned that you've gone through 5 machines, and possibly more. Just letting you know that this 'issue' might never change as it is more likely to be a feature of an IPS display as opposed to 5 manufacturing defects.

If this is something that seriously bothers you (Which I suspect it might, or you may have become hyper sensitive due to the costs; or sometimes even over critical 'knowledgable' friends) then you may want to consider a laptop with an OLED display instead. OLED doesn't use backlighting so these concerns are moot.

Now Apple will not care if you want to return this computer, and you can keep returning them till the end of time (If you do this however don't complain when they charge so much for the next version... ). Eventually though I'm guessing you brought the computer to do some work on, so you'll have to settle or buy a different computer.

 

[windows4ever]

Curious about my own display, I took pictures of a black and then white screen from my 13" late 2013. Brightness was 50% on the black and 100% on the white in a darkened room.

My eyes do not see the purple/red that the camera "sees" in the black image. They see a uniform dark grey. The camera sees the white screen as uniform and that's how my eyes see it too.

When I first got this display, I ran all the usual image tests on it and as far as I'm concerned it passed with flying colors. Maybe I got lucky?

 

[augustya]

Just worth considering that any IPS display will exhibit some form of IPS bleeding, and some form of IPS glow. This is inherent in the technology. These things are exaggerated when viewing with high brightness and in a dark room, or when observing from an angle. Also they often need a few days to settle in, remember they come straight from the factory, like anything they need a warm up period.

So with continuous usage does the backlight bleeding or any colour tint in the IPS display screens settles down ? Just curious because this might be applicable to current iPad's aswell where people are complaining about yellow tint on their display.

 

[New_Mac_Smell]

So with continuous usage does the backlight bleeding or any colour tint in the IPS display screens settles down ? Just curious because this might be applicable to current iPad's aswell where people are complaining about yellow tint on their display.

Sometimes yes. I'm not familiar with current iPad construction but they used to (Probably still do) glue the screens on. Whilst the glue was perfectly dry when leaving the factory, the heat from the display effectively 'cures' it.

Basically, use it for about a week and if there's still issues then consider calling Apple. Now you could get one that was built on a particularly hot day or random other circumstances and is perfect from opening, but always give them a few days just to be sure it is a manufacturing defect and not something else. Not defending Apple in any way, just trying to save people an endless return cycle as it's frustrating. Give it a week and it should be fine, you can enjoy the device then.

*Note when I say 'settle in' and stuff it's not really the correct terminology or anything, it's more a physics situation. Like for instance the glass needs to warm up and cool a few times to make minute chemical changes and 'settle' on an average between the two conditions. Stuff like that.

 

[Samuelsan2001]

I can't see anything wrong with any of those screens, you are being completely ridiculous.

 

[T'hain Esh Kelch]

I must say I feel more sorry for you, that you have to stare at all black or all white screens on a daily basis....

Keep the 5th, it looks fine to me. You can also be too stringent.

 

[jerryk]

IPS displays tend to have uneven illumination and bleed. Given that these photos are strongly overexposed, I think the amount of bleed and unevenness is reasonable.

 

[tfsa89]

Also your current one the 5th one looks OK to me. Are the Apple Store guys allowing you for so many exchanges ? I mean ! Wow that is something !

IPS Displays are going to be like that only !

They did because they also saw the problem, even with lights on.
Trust me it was really bad.

The 5th one looks a hell of a lot better than 1 thru 4 combined. Backlight bleed is fairly minimal, that's an improvement already.

When you say you look at it from the sides, do you mean the "literally turning the computer to the side view" side, or the "looking at the screen dead on and shifting my head left or right" side?

Literally turning the computer to the side view. But I made some peace with that

@OP

The 1st 3 look terrible and the 5th one looks okay, but still not what you should expect from Apple..

I'd return it again as I am OCD and those things seriously bother me...

Good luck!

Thanks. I am OCD about this things as well and unfortunately my eyes notice everything!
But I think I shouldn't keep it if I confirm that has a problem and I have to convince myself to keep it...

I know the images are overexposed, no doubt. But in the case of the 2nd/3rd ones I could see the bleed with 50% brightness.. It was just a matter of opening a youtube video or something more darker.
I wasn't even looking for the problem...I just saw it using it.

This last one has some bad white uniformity (yellowish patches) but I might just let it pass and get to the point where I don't notice it anymore...
The bleed I don't notice it at all even with a black background.