rMBP 13 2015 stuck at Sierra update

Discussion in 'MacBook Pro' started by spesifikbrush, Oct 22, 2016.

  1. spesifikbrush macrumors regular

    spesifikbrush

    Joined:
    Nov 12, 2015
    #1
    Hi! I wanted to update my OS to Sierra, it's been 1 hour and my computer screen is still saying it has 20 minutes left. I just bought this computer 3 days ago and I am scared to break it if I touch anything. It is plugged since the beginning of the update. I read somewhere to press Command L to bring up a log that would show if the update is installing thing in the background, but it doesn't show up either. What should I do?
     
  2. DanGoh macrumors 6502

    DanGoh

    Joined:
    Apr 6, 2014
    #2
    What you need to do is put it back in the box and return it from wherever you got it the new Macbooks are a coming in less than a week!
     
  3. spesifikbrush thread starter macrumors regular

    spesifikbrush

    Joined:
    Nov 12, 2015
    #3
    In a month in my country. Also, I couldn't wait and restarted my Mac, it gave me some errors and wouldn't boot up, I opened the recovery, it says 5 mins remaining but nothing is moving. It is my first Mac and I had to have an heart attack...

    Edit: Can I return it while it is broken like this?
     

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