rMBP (2014) touchpad not "clicking" at login

copydeskcat

macrumors 6502
Original poster
Jun 12, 2008
253
4
Hi guys,

I have a 2014 rMBP. It a great machine. I use it as a PC-style terminal - connected to a monitor, USB mouse and Bluetooth keyboard. It works a treat.

However, when I reboot, the touchpad allows me to move around the cursor, but will not respond to taps. I have to left-click on the USB mouse to login. When I'm logged in, the touchpad then responds to taps of any kind, left-click, swipes, right-click etc.

Anyone got any idea what would be causing this?

Best,


CDC
 

New_Mac_Smell

macrumors 68000
Oct 17, 2016
1,914
1,491
Shanghai
Hi guys,

I have a 2014 rMBP. It a great machine. I use it as a PC-style terminal - connected to a monitor, USB mouse and Bluetooth keyboard. It works a treat.

However, when I reboot, the touchpad allows me to move around the cursor, but will not respond to taps. I have to left-click on the USB mouse to login. When I'm logged in, the touchpad then responds to taps of any kind, left-click, swipes, right-click etc.

Anyone got any idea what would be causing this?

Best,


CDC
It's being caused by the fact that the options to 'tap to click' and so-forth are user settings. Which are not loaded before you log in.
 

copydeskcat

macrumors 6502
Original poster
Jun 12, 2008
253
4
You click it? Clicking and tapping are different functions. You said it was affecting 'tap' which is a user customisation.
Well, there is no actual "click" function on the rMBP 2014. It's not a clickable trackpad.
[doublepost=1498071090][/doublepost]Ah! I've just realised mine does click!

I've never actually used it. Hahaha

Thanks.
 

DeltaMac

macrumors G3
Jul 30, 2003
9,525
2,298
Delaware
Settings are not loaded at that point, so you would simply press down on the pad. There will not be a "click", as the pad has no mechanical switch that does that. But, the click does happen, even though you don't feel the click.
All completely normal, on a force touch pad anyway.
 
Last edited:

New_Mac_Smell

macrumors 68000
Oct 17, 2016
1,914
1,491
Shanghai
Well, there is no actual "click" function on the rMBP 2014. It's not a clickable trackpad.
[doublepost=1498071090][/doublepost]Ah! I've just realised mine does click!

I've never actually used it. Hahaha

Thanks.
Yeah. It's a bit weird. Shouldn't it feel more like an actual physical click?
You never knew you could click the trackpad? You realise you would of had to turn on 'tap to click' in the settings, and would of had to click that to enable.

It's a haptic feedback device, it doesn't physically move but vibrates giving the sensation of a click. Press around on it, then turn it off and press around. Then you'll see.
 

copydeskcat

macrumors 6502
Original poster
Jun 12, 2008
253
4
You never knew you could click the trackpad? You realise you would of had to turn on 'tap to click' in the settings, and would of had to click that to enable.

It's a haptic feedback device, it doesn't physically move but vibrates giving the sensation of a click. Press around on it, then turn it off and press around. Then you'll see.
No. I don't think the late 2014 rMBP is haptic.
 

DeltaMac

macrumors G3
Jul 30, 2003
9,525
2,298
Delaware
No. I don't think the late 2014 rMBP is haptic.
Correct. Force Touch, "haptic" response, did not appear until the 2015 MBPro.
Your 2014 would have a full-pad click, as the entire pad is hinged. The click is somewhat less pronounced than, maybe, the previous generation, that had a dedicated "click" area.
I think it is possible that the edge of your trackpad may have a build-up of "crud", that might inhibit the movement to click, when you are applying pressure to random areas of the trackpad surface, so does not move as freely from pressure on all areas of the surface. There's methods to clean the trackpad edges using paper strips to "urge" any dirt out from under the edges. Might be worth trying in your situation.
 

copydeskcat

macrumors 6502
Original poster
Jun 12, 2008
253
4
So....

Took the rMBP in to Apple. Turns out the battery had expanded - the base of the rMBP chassis was bevelled out and was putting pressure on the trackpad. Amazing that I had never used the trackpad in the whole time I've had it (certainly not that I can think of).

The Genius chappie said it was a quality issue and Apple repaired it for free (thereby saving me £405 + VAT). I got a whole new under chassis, battery and top panel/keyboard.

I've now been an Apple man since iPhone 3 and a Mac man since 2012 - and I have never once had a bad customer service experience. First Class.
 
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