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bboychum

macrumors newbie
Original poster
Mar 28, 2013
4
0
Hi, has anyone experienced this problem, where the aluminium part of the laptop just below the spacebar and above the trackpad causes indelible scratch marks on the retina macbook pro screen? i have never used any palm guard, keyboard guard or even a screen protector. just the bare rmbp 15".

it does not make sense at all, unless the rubber tolerance surrounding the screen of my rmbp is incorrect, which causes the marks when the laptop is closed? according to the apple official repair guy this shouldn't be happening.

recently i just replaced the screen under warranty so it's now scratch-free, and i'm wondering if i should get a screen protector this time?

thanks!
 

Hieveryone

macrumors 603
Apr 11, 2014
5,616
2,336
USA
Hi, has anyone experienced this problem, where the aluminium part of the laptop just below the spacebar and above the trackpad causes indelible scratch marks on the retina macbook pro screen? i have never used any palm guard, keyboard guard or even a screen protector. just the bare rmbp 15".

it does not make sense at all, unless the rubber tolerance surrounding the screen of my rmbp is incorrect, which causes the marks when the laptop is closed? according to the apple official repair guy this shouldn't be happening.

recently i just replaced the screen under warranty so it's now scratch-free, and i'm wondering if i should get a screen protector this time?

thanks!

It definitely sounds like the rubber gasket around the screen on yours is messed up. I'd take it in to the Genius bar and tell them.
 

bboychum

macrumors newbie
Original poster
Mar 28, 2013
4
0
My screen has been replaced thanks to a small dead pixel i found, and supposedly the rubber has been replaced as well. Apparently in the country i reside in, the apple service provider wouldn't replace a screen solely due to cosmetic issues, whether user-caused or not.
 

alphaod

macrumors Core
Feb 9, 2008
22,183
1,245
NYC
Do you rest items on your top lid? That would put pressure on the the screen and cause it to touch the top case.
 

FuNGi

macrumors 65816
Feb 26, 2010
1,122
33
California
Assuming your machine is not misshapen then just use a microfiber key cover/screen guard. This will help reduce friction when the screen is pressed into the keys. Vital on the MBA and advisable on the rMBP. Thinness comes at a price people!
 

bboychum

macrumors newbie
Original poster
Mar 28, 2013
4
0
Do you rest items on your top lid? That would put pressure on the the screen and cause it to touch the top case.

i put it in my bag, but yeah could be...

Assuming your machine is not misshapen then just use a microfiber key cover/screen guard. This will help reduce friction when the screen is pressed into the keys. Vital on the MBA and advisable on the rMBP. Thinness comes at a price people!

is the microfiber cloth more preferable over the screen guard?
 

Clix Pix

macrumors demi-goddess
The day I bought my 13" rMBP and brought it home, I got online and ordered a ScreenSavrz from RadTech. Got it a couple days later and it protects my new machine's screen. I've used these on every laptop I've had going back to my very first Powerbook, and they really are great. I needed to get a new one for my rMBP since the one which I'd used on my older machine was a little too thick. The newer ones are specifically for the rMBP 13", 15", etc. Ditto for the ones for the MBAs. This really does protect the screen from marks from the keys.
 

alphaod

macrumors Core
Feb 9, 2008
22,183
1,245
NYC
i put it in my bag, but yeah could be...



is the microfiber cloth more preferable over the screen guard?

The microfiber cloth would work great.

A screen guard works great, but it would also get scratched and probably worse than the screen itself.
 

Marty62

macrumors 6502
Mar 11, 2010
394
0
Berlin formerly London
I've had a "RadTech" screen saver since 2007, on it's THIRD MBP now !!
( it had been washed a few times :) don't worry! )

Works a treat and I never have any marks on the screens ... ever !

M.
 
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