rMBP and white pixels

Discussion in 'MacBook Pro' started by Forkjulle, Oct 5, 2012.

  1. Forkjulle macrumors regular

    Joined:
    Aug 1, 2012
    #1
    I got my rMBP today (finally) and am enjoying it so far.

    When I opened YouTube and waited for the video to load, the screen was pitch black.

    I noticed a bunch of little white pixels scattered. I thought it was dust, but it doesn't seem to be.

    Is that normal?
     
  2. rrm998 macrumors regular

    rrm998

    Joined:
    Jun 15, 2012
    Location:
    Houston, TX USA
    #2
    Try moving the browser window around. If the white dots move with the window, it's not your screen.
     
  3. Mac-Tech macrumors regular

    Mac-Tech

    Joined:
    Jun 4, 2012
    Location:
    Toronto, ON
    #3

    LG or Samsung panel?
     
  4. jedolley macrumors 68000

    Joined:
    Sep 18, 2009
    #4
  5. Death-T macrumors regular

    Death-T

    Joined:
    May 18, 2012
    Location:
    Savannah, Georgia
    #5
    I've got the same issue. I made a similar thread about it the other day. http://forums.macrumors.com/showthread.php?t=1458102

    Like jedolley said, 'dead pixels' are most easily noticeable against solid color backgrounds--black in my case. I'm going to the Apple store tomorrow to see about a free replacement or repair since it's a factory defect and still under warranty. I'll let you know what they say.
     
  6. Z17 macrumors newbie

    Joined:
    Sep 7, 2012
    #6
    Yeh I had noticed the same on my rMBP. I have an LG screen and have had the laptop for 3 months. I booked a genius appointment with Apple last week. I knew they had to do something about the screen as it's a manufacturing fault. They said they will take it in and replace the screen for me. They replaced the screen for me. No problems with this screen so far. They replaced it with a Samsung screen as well :)
     
  7. Forkjulle thread starter macrumors regular

    Joined:
    Aug 1, 2012
    #7
    I don't know. How do I check?
     
  8. boy-better-know macrumors 65816

    boy-better-know

    Joined:
    Jun 30, 2010
    Location:
    England
    #8
    I don't think that the rMBP can get dust behind the screen as the screen is glued to the front plastic. I may be wrong.
     
  9. Mac-Tech, Oct 7, 2012
    Last edited: Oct 8, 2012

    Mac-Tech macrumors regular

    Mac-Tech

    Joined:
    Jun 4, 2012
    Location:
    Toronto, ON
    #9
    You have to go into the model serial number in the Terminal screen

    LP is LG
    LSN is Samsung
     
  10. dynafrom macrumors member

    Joined:
    Jun 15, 2012
    #10

    I had this. Exchange your rMBP ASAP.
     
  11. Forkjulle thread starter macrumors regular

    Joined:
    Aug 1, 2012
    #11
    How?
     
  12. Forkjulle thread starter macrumors regular

    Joined:
    Aug 1, 2012
    #12
    Okay found it.

    I have a LG screen.

    What does this mean?
     
  13. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #13
    It doesn't mean a thing. If your display as some dead/stuck pixels and its new, exchange the computer
     
  14. Pagga macrumors 6502

    Pagga

    Joined:
    Feb 21, 2009
    Location:
    Closer to the Artic circle than I like to be
    #14
    I have a samsung screen, and I got two new dead pixels within a week. 2 month old computer. I am going to get it repaired ASAP.
     
  15. Mac-Tech macrumors regular

    Mac-Tech

    Joined:
    Jun 4, 2012
    Location:
    Toronto, ON
    #15

    LG screen this is not good news at all....I would exchange it for a new one if you get another LG screen you may get lucky and won't experience any problems as some ppl here have said...Samsung has problems with their screens too so dont hope to get a Samsung so soon...until APPLE figures out what is happening....
     
  16. dimme macrumors 65816

    Joined:
    Feb 14, 2007
    Location:
    SF, CA
    #16
    Wow I was thinking of getting a rMBP, but reading the threads here there is no way I pay that sort of money for a product that is not ready yet. Maybe next year.
     

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