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Tr3y

macrumors newbie
Original poster
Mar 20, 2012
12
0
My new retina macbook pro was delivered today (base model) dead on arrival it will not turn on even after smc reset. I purchased it from MacMall and will be contacting them monday for a replacement. So disappointed but I guess that happens sometimes.
Apple care said I could take it to an apple store but they would probably have to order a new motherboard for it. So they recommend I get a replacement from MacMall.

Anyone else had this problem?
 
My new retina macbook pro was delivered today (base model) dead on arrival it will not turn on even after smc reset. I purchased it from MacMall and will be contacting them monday for a replacement. So disappointed but I guess that happens sometimes.
Apple care said I could take it to an apple store but they would probably have to order a new motherboard for it. So they recommend I get a replacement from MacMall.

Anyone else had this problem?

Have you tried charging it for like an hour or so? The battery might be dead, also, is there any lights on the MagSafe?
 
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