rMBP dead on arrival.

Discussion in 'MacBook Pro' started by Tr3y, Jul 28, 2012.

  1. Tr3y macrumors newbie

    Mar 20, 2012
    My new retina macbook pro was delivered today (base model) dead on arrival it will not turn on even after smc reset. I purchased it from MacMall and will be contacting them monday for a replacement. So disappointed but I guess that happens sometimes.
    Apple care said I could take it to an apple store but they would probably have to order a new motherboard for it. So they recommend I get a replacement from MacMall.

    Anyone else had this problem?
  2. hackerwayne macrumors 6502a


    Feb 17, 2012
    Kuala Lumpur, Malaysia
    Have you tried charging it for like an hour or so? The battery might be dead, also, is there any lights on the MagSafe?
  3. Lord Appleseed macrumors 6502a

    Lord Appleseed

    Nov 7, 2010
    Apple Manor
    If this is really the case then I am sorry for you. But make sure you try charging it and try again.

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