rMBP dead Pixels / Exploding

varsis

macrumors regular
Original poster
Nov 30, 2005
208
0
Just curious how many people are having issues with this?
This will be my second display when I go deal with it. (As well as one logic board) They seem to be appearing in the same spot making me think it is a closeness to the body issue. I put my laptop in my backpack to go to school, so there will be pressure on it. (Kinda hard to avoid and I consider this normal use) I have a few dead pixels now. A few which have the coating gone. (well several) This and one large one which seems to line up with a spot just above the track pad, looks like a small defect in the coating of the body. (I feel like the pixel may have exploded while touching this part, it's not like I use it near sand or something) I remember seeing this looking for something on the laptop but nothing was there. See attached.

Hopefully they don't say i caused it.
 

Attachments

GSPice

macrumors 68000
Nov 24, 2008
1,623
76
there will be pressure on it. (Kinda hard to avoid and I consider this normal use)
I'd never consider any kind of significant pressure on an expensive notebook to be "normal use" - especially in the middle of the screen. I highly recommend a case or backpack that ensures no such pressure.

That being said, I don't see why Apple would blame you for a dead pixel. If the screen is wearing away at that point from a key rubbing, that's another manufacturing fault that they should take care of.

If the upper case is being pressed so hard that it rubs away the screen from contact with the keys, that's entirely not Apple's responsibility.

Hopefully they just give you a new one.
 

Plateglass

macrumors newbie
Dec 26, 2013
9
0
Why the hell do people come to these forums with these issues? Do you think mr joe schmoe sitting drinking his cup of warm chocolate milk in the morning sitting in his PJs is going to help you with your hardware issues? GO TO AN APPLE STORE.
 

marc55

macrumors 6502a
Oct 14, 2011
848
204
Why the hell do people come to these forums with these issues? Do you think mr joe schmoe sitting drinking his cup of warm chocolate milk in the morning sitting in his PJs is going to help you with your hardware issues? GO TO AN APPLE STORE.
Thank goodness everyone on these forums aren't like you, or there wouldn't be a need for MacRumors.
 

Ai-apple

macrumors regular
Nov 1, 2013
138
1
Why the hell do people come to these forums with these issues? Do you think mr joe schmoe sitting drinking his cup of warm chocolate milk in the morning sitting in his PJs is going to help you with your hardware issues? GO TO AN APPLE STORE.
LOL. Because the INTERNET will solve everything.
 

varsis

macrumors regular
Original poster
Nov 30, 2005
208
0
I'd never consider any kind of significant pressure on an expensive notebook to be "normal use" - especially in the middle of the screen. I highly recommend a case or backpack that ensures no such pressure.

That being said, I don't see why Apple would blame you for a dead pixel. If the screen is wearing away at that point from a key rubbing, that's another manufacturing fault that they should take care of.

If the upper case is being pressed so hard that it rubs away the screen from contact with the keys, that's entirely not Apple's responsibility.

Hopefully they just give you a new one.
I wouldn't say it's significant pressure. But there will be some in a back pack if I lean over or there is a few books in there with it. It's not like I am putting weights on top of it. Either way I think a case might be the next solution. I don't want to have to get a new screen every 6 months.

And to the OP, I was just seeing how many people are having this problem not to have you solve it. It is going to the apple store tomorrow.
 

varsis

macrumors regular
Original poster
Nov 30, 2005
208
0
in case anyone wondering it did get replaced. Hopefully this one lasts.
 

Godlikes

macrumors newbie
Dec 6, 2013
21
0
It's going to be a shame if the Macbook Pro screens are susceptible to dead/light pixels. I've owned so many laptops yet not one had ever generated a dodgy pixel.

Could it be that in addition to yellow screens the new screens are also pixel defect prone - low quality junk screens.
 

brdeveloper

macrumors 68030
Apr 21, 2010
2,541
194
Brasil
It's going to be a shame if the Macbook Pro screens are susceptible to dead/light pixels. I've owned so many laptops yet not one had ever generated a dodgy pixel.

Could it be that in addition to yellow screens the new screens are also pixel defect prone - low quality junk screens.
It will be hard to me getting a new Macbook Pro after the yellowgate/retentiongate. Sadly, Macbook Pros became consumer products and doesn't deserve a status of portable workstation anymore. My white macbook still has a brighter and more reliable screen than most TN displays currently sold in laptops. My girlfriend's 2013 ultrabook has a dimmer screen than my 2009 mac. Sadly, things has changed after retina Macbooks and their "top-notch" IPS panels have came to the market.

I guess owners of a cMBP 15" with high-res TN display are better equipped than the owners of 15" retinas with non-uniform color tinting. They also can upgrade their RAM up to 16GB and install standard form-factor SSDs. This is probably the last mobile workstation from Apple.

Maybe in the next gen rMBPs will get IGZO display and early (not so early after 1,5yrs) adopters will be known as "the ones who have MBPs with low-quality retina displays".
 

GoBengals

macrumors newbie
Jun 10, 2013
16
4
Why the hell do people come to these forums with these issues? Do you think mr joe schmoe sitting drinking his cup of warm chocolate milk in the morning sitting in his PJs is going to help you with your hardware issues? GO TO AN APPLE STORE.
we appreciate you bringing nothing to the forum what so ever..

this is exactly what the forums are for.. so the next 1500 people with this issue can see others had the issue, and did X, Y, and Z to resolve it and what apple may or may not do...

thanks again, for nothing.
 

Godlikes

macrumors newbie
Dec 6, 2013
21
0
It will be hard to me getting a new Macbook Pro after the yellowgate/retentiongate. Sadly, Macbook Pros became consumer products and doesn't deserve a status of portable workstation anymore. My white macbook still has a brighter and more reliable screen than most TN displays currently sold in laptops. My girlfriend's 2013 ultrabook has a dimmer screen than my 2009 mac. Sadly, things has changed after retina Macbooks and their "top-notch" IPS panels have came to the market.

I guess owners of a cMBP 15" with high-res TN display are better equipped than the owners of 15" retinas with non-uniform color tinting. They also can upgrade their RAM up to 16GB and install standard form-factor SSDs. This is probably the last mobile workstation from Apple.

Maybe in the next gen rMBPs will get IGZO display and early (not so early after 1,5yrs) adopters will be known as "the ones who have MBPs with low-quality retina displays".
I have a bad feeling that Apple will use OLED with IGZO to make sure screens degrade over time. It's the trend so far ...
 

doless

macrumors newbie
Oct 7, 2014
1
0
well i just noticed a few marks that are hardly noticeable on a lighter picture but definitely noticeable on a black background

At the bottom left of each "blemish" it looks like a white dot/dead pixel

Tried to wipe them off but they seem to be light indents in the screen.

I take very good care of my mac, no dints/dings, carry it in a soft case everywhere.

Has extended applecare until december 2015 (late 2012 13" retina model)

Anyone know what it might be? This is ridiculous, my 2011/2010/2009 never had any display issues.

 

FuNGi

macrumors 65816
Feb 26, 2010
1,112
28
California
Just curious how many people are having issues with this?
This will be my second display when I go deal with it. (As well as one logic board) They seem to be appearing in the same spot making me think it is a closeness to the body issue. I put my laptop in my backpack to go to school, so there will be pressure on it. (Kinda hard to avoid and I consider this normal use) I have a few dead pixels now. A few which have the coating gone. (well several) This and one large one which seems to line up with a spot just above the track pad, looks like a small defect in the coating of the body. (I feel like the pixel may have exploded while touching this part, it's not like I use it near sand or something) I remember seeing this looking for something on the laptop but nothing was there. See attached.

Hopefully they don't say i caused it.
well i just noticed a few marks that are hardly noticeable on a lighter picture but definitely noticeable on a black background

At the bottom left of each "blemish" it looks like a white dot/dead pixel

Tried to wipe them off but they seem to be light indents in the screen.

I take very good care of my mac, no dints/dings, carry it in a soft case everywhere.

Has extended applecare until december 2015 (late 2012 13" retina model)

Anyone know what it might be? This is ridiculous, my 2011/2010/2009 never had any display issues.

Image
Yeah, I've got like 4 now on my late 2013 15" rMBP. The first showed up about 2 weeks after I got the machine and there are three that I can see and feel now. They aren't lit up in a dark screen like the first poster but they are visible on a white screen (which sucks when reading papers). I can also feel them as slight craters with my fingernail. I'm pretty sure they are caused by design flaws as a) I use a laptop bag with a hard back preventing pressure on the screen against the keyboard, and b) I don't live anywhere near sand. When near a Applestore I'll probably get the screen swapped out (thankfully bought Applecare so no rush). It's a real shame how this seems to be plaguing some of these otherwise amazing screens.
 

Attachments

jjahshik32

macrumors 603
Sep 4, 2006
5,268
1
Just curious how many people are having issues with this?
This will be my second display when I go deal with it. (As well as one logic board) They seem to be appearing in the same spot making me think it is a closeness to the body issue. I put my laptop in my backpack to go to school, so there will be pressure on it. (Kinda hard to avoid and I consider this normal use) I have a few dead pixels now. A few which have the coating gone. (well several) This and one large one which seems to line up with a spot just above the track pad, looks like a small defect in the coating of the body. (I feel like the pixel may have exploded while touching this part, it's not like I use it near sand or something) I remember seeing this looking for something on the laptop but nothing was there. See attached.

Hopefully they don't say i caused it.
Could I ask if this is a 13" or a 15"?
 

island219

macrumors newbie
Feb 10, 2013
14
0
15 Same Issue

I've got the same issue as mentioned in the thread... now 3 small clusters within a 1 inch area (just above the spacebar)

I keep my laptop fairly clean... but with the screen off you can see an outline of where the spacebar sits along with 3 small craters (that I can feel)

These craters are now all dead pixels... it was 3 last week... Grrr. Booking into an apple store soon but this is my main work machine so I cannot afford to be down for much time :/
 

steve23094

macrumors 68030
Apr 23, 2013
2,684
1,453
I've got the same issue as mentioned in the thread... now 3 small clusters within a 1 inch area (just above the spacebar)

I keep my laptop fairly clean... but with the screen off you can see an outline of where the spacebar sits along with 3 small craters (that I can feel)

These craters are now all dead pixels... it was 3 last week... Grrr. Booking into an apple store soon but this is my main work machine so I cannot afford to be down for much time :/
There is some info here https://forums.macrumors.com/showthread.php?p=19722432#post19722432 how I got Apple to replace a screen with exploded pixels over a year out of warranty.
 

FuNGi

macrumors 65816
Feb 26, 2010
1,112
28
California
I've still not bothered replacing mine. Just learned to live with it I suppose. I'm glad no new pixel craters have erupted though.
 

Samuelsan2001

macrumors 604
Oct 24, 2013
7,694
2,118
Ahhh another.....

...... I throw my laptop into a bag full of books and now the screen has issues threads... there really is a solution, get yourself a laptop bag for your mac and treat it as you would any other $2000-$3000 instrument you had bought.

I use many scientific instruments for work some which need to travel..... Guess what they all come with their own bag and protective cases to stop damage.

Allowing lots of pressure on the lid of your macbook is not normal usage it is just abuse of a precision instrument...
 

steve23094

macrumors 68030
Apr 23, 2013
2,684
1,453
...... I throw my laptop into a bag full of books and now the screen has issues threads... there really is a solution, get yourself a laptop bag for your mac and treat it as you would any other $2000-$3000 instrument you had bought.

I use many scientific instruments for work some which need to travel..... Guess what they all come with their own bag and protective cases to stop damage.

Allowing lots of pressure on the lid of your macbook is not normal usage it is just abuse of a precision instrument...
Talking about two different issues though. Exploding pixels are a thing, I did some web research on it and found some affected screens were placed under a microscope, it was very telling. Some people have also witnessed the 'pop' when they explode.
 

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