rMBP Graphics repair turnaround time

Discussion in 'MacBook Pro' started by Eric8199, Apr 10, 2015.

  1. Eric8199 macrumors 6502a

    Joined:
    Feb 27, 2009
    #1
    Hey guys, I have a late 2012 rMBP with the graphics issue that causes the screen to break up, lines through the screen, etc. I've lived with it since just after I bought it because I don't live close to an Apple Store. My AppleCare runs out this summer, so I need to get it fixed or I'm going to be stuck with it.

    Anyone had this repair done? Is it something they have to send it out for or can they do it in a store? It is my primary computer and I use it for my business so I can't afford to be without it even one night. I know Apple doesn't do loaners, so I wanted to know how long I should expect to be without it when I get this repair done on a computer that's never functioned properly since I bought it.
     
  2. JTToft macrumors 68040

    Joined:
    Apr 27, 2010
    Location:
    Aarhus, Denmark
    #2
    The late 2012 rMBP is a 13". The 15" is described as mid 2012.

    Which do you have? If it's the 15", you're covered under Apple's extended repair programme until at least Feb 27 2016.

    As for the turnaround time, that's hard to say.
    I had my 2011 15" repaired in-house at an Authorized Service Provider in just one day.
     
  3. CaptainChunk macrumors 68020

    CaptainChunk

    Joined:
    Apr 16, 2008
    Location:
    Phoenix, AZ
    #3
    I've had complete logic board replacements performed on MacBooks in the past and I never experienced a turnaround longer than 5 days. At least in the States, Apple performs repairs pretty quickly as long as the necessary parts are in stock.
     
  4. Eric8199 thread starter macrumors 6502a

    Joined:
    Feb 27, 2009
    #4
    I meant mid-2012. It's a 15". Good to know the coverage is longer, but still would like to get it fixed under AppleCare so I don't have to worry about it.

    Thanks for the info. We have an authorized service provider about an hour away, so maybe I'll try them first.
     
  5. bobcan macrumors 6502a

    bobcan

    Joined:
    Jan 8, 2007
    Location:
    Sunny but Cold.. Canada
    #5
    In my world of 'previous Apple repairs' in small city Canada, I have found that I generally take it into the local shop (Apple Authorized/Trained repair team _ not an Apple Store, but they have sold their products for 10yrs++) and they will determine the issues ASAP, and then let me know how long it might take.. for an issue such as this that is KNOWN, I suspect they may well take your s/n and confirm what it needs if possible, Order Parts, and suspect 2 days after parts arrive (repair and test) before you get back _ expect the 5-7 days if they do demand having the computer On The Bench and Apart before ordering any replacement pieces, I should guess..

    Good Luck, please keep us in the loop as it progresses.. :apple:
     

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