rMBP making a creaking noise from the case

Discussion in 'MacBook Pro' started by OwenMeasures, Jun 19, 2013.

  1. OwenMeasures macrumors 6502

    OwenMeasures

    Joined:
    Jan 17, 2011
    Location:
    London
    #1
    Just a quicky!

    Does anyones MacBook creek if you pick it up from a corner or press down on a corner? mine makes a creek/crack noise!! :(
     
  2. pnyc macrumors 6502

    Joined:
    May 12, 2007
    Location:
    Brooklyn, NY
    #2
    No. That should not happen. Is the bottom loose? There should be no creaking or cracking noise at all.
     
  3. BrandonAZ macrumors newbie

    Joined:
    Feb 4, 2013
    #3
    I took my 13" rMBP into the Apple store for the same issue. The genius tried re-torquing the screws for the bottom case and in the process scratched the bottom case. He installed a new bottom case for free, which corrected the creaking issue by the lower left palm rest area. I then asked them to check into an issue I was having with the display sleep timer not functioning correctly. They sent it out to be looked at and in turn scratched the black part of the hinge cover. As a consolation, they gave me a brand new unit as a show of "good faith". :D They'll look at it for free and correct the issue for you. Good luck!
     
  4. Shmanky macrumors regular

    Joined:
    Jul 26, 2005
    Location:
    Toronto
    #4
    Yes; my 2012 15" Retina MacBook Pro creaks when you press down around the trackpad. I brought it in to the Genius Bar twice and it has reduced but not eliminated the creaking sound. It makes the machine feel cheap and makes me not want to touch it or move it for fear of hearing that sound.

    And the first screen had white stuck pixels in the corner and the replacement screen (Samsung LSN154YL01001) has a yellow tint.
     
  5. nickandre21 macrumors 6502a

    Joined:
    Jun 21, 2012
    #5
    while giving my cMBP for repairs to the AASP there was a guy with a 15inch rMBP he to complained of creaking issues especially while typing, they retorqued screws and it did not go away, they offered to replace either the top/bottom case.
     

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