RMBP problems with Netflix

Free Ale

macrumors member
Original poster
Mar 29, 2012
84
0
Hey guys! I just got Netflix for my RMBP and every time I try and watch a movie it will not load and have a black screen! I have tried reinstalling silverlight and the same problem continues.

What else should I do?
 

SuperMini

macrumors member
Aug 28, 2009
32
0
London
I have had the same and similar problems with netflix. I solve the problem every time by resetting safari then reinstalling silverlight, the mac version is crap shame their isn't an alternative.
 

Free Ale

macrumors member
Original poster
Mar 29, 2012
84
0
I have had the same and similar problems with netflix. I solve the problem every time by resetting safari then reinstalling silverlight, the mac version is crap shame their isn't an alternative.
Resetting Safari?
 

SuperMini

macrumors member
Aug 28, 2009
32
0
London
Resetting Safari?
At the top, Safari > Reset Safari and I usually leave the bottom 4 boxes unticked. Also make sure silverlight is defo gone, I remove the plugin by searching silverlight in spotlight it should be called silverlight.plugin with a little brink next to it.
 

georgia-svt

macrumors newbie
Jun 19, 2012
27
0
Click on the Silverlight word in the center of the screen then it'll start loading. I use Firefox works great.
jeff
 

Interstella5555

macrumors 603
Jun 30, 2008
5,219
4
I have had the same and similar problems with netflix. I solve the problem every time by resetting safari then reinstalling silverlight, the mac version is crap shame their isn't an alternative.
You've clearly never used the PS3 or iPhone alternative...they're much, much worse.
 

samh

macrumors 6502
Oct 29, 2009
317
3
Hey guys! I just got Netflix for my RMBP and every time I try and watch a movie it will not load and have a black screen! I have tried reinstalling silverlight and the same problem continues.

What else should I do?
I have always had more success in Firefox than in Safari when it comes to Netflix. It's about the only thing that works better for me there.