rMBP refund?

Discussion in 'MacBook Pro' started by i.amBill, Oct 16, 2012.

  1. i.amBill macrumors newbie

    Joined:
    Jul 29, 2012
    #1
    I have had my rMBP for close to 10 weeks now so I am obviously outside the 14 day return policy, however my rMBP has severe ghosting and I will be going to a GB as soon as possible (I have exams coming up and all my notes are on my rMBP so I will have to wait until my exams are over) to see if they replace the screen, which I'm sure they will, but is it possible to ask for a complete refund? Spending close to $3000 on a laptop with a defect in the screen has left a bad taste.. I am thinking of switching to a 13" MBA.
    So is it possible that GB would give a complete refund?
     
  2. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #2
    No refund, for such an older machine. They'll replace it since its defective but you'll not get your money back.
     
  3. procrastinasn macrumors regular

    Joined:
    Jun 20, 2010
    #3
    Why won't this be fixed under warranty?
    I doubt they'll let you return after 2.5 months.
     
  4. T5BRICK macrumors 604

    T5BRICK

    Joined:
    Aug 3, 2006
    Location:
    Oregon
  5. leman macrumors 604

    Joined:
    Oct 14, 2008
    #5
    You are very unlikely to get a refund (I mean, you have been using the machine for over two months!) but you can try. What is GB btw., a reseller?

    P.S. When I decided to return my rMBP (for independent reasons) I was almost out of the return window and abroad on a conference (so I couldn't make the return in time). I wrote Apple a mail about it and they extended my return window by a month without additional questions. Best service I have ever experienced, honestly!
     
  6. boto macrumors 6502

    boto

    Joined:
    Jun 4, 2012
    #6
    Only repair. I was in your situation before and couldn't go without a computer, though fortunately my brother leant me one. The Genius folks will not issue a refund unless you have had 2-3 repairs on the same part, which I did when I requested for a 3rd repair.
     
  7. twietee macrumors 603

    twietee

    Joined:
    Jan 24, 2012
    #7
    Genius bar, I guess
     
  8. iVoid macrumors 65816

    Joined:
    Jan 9, 2007
    #8
    If they can't repair it they may refund your money, but they probably won't refund it otherwise.
     
  9. chris2k5 macrumors 6502a

    Joined:
    Jun 30, 2010
    #9
    Lol some people...You use a machine for over 2 months and expect your FULL $3k back. Not even a partial one but a full one. :confused:

    While you're at it, go buy a car for $30,000 then return it in a year for your full $30k back too.
     

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