I've started having rather significant ghosting issues and I definitely want to exchange my rMBP (I received it on 7/18 and it's now 7/27, so I'm well within the 14-day grace period) I was on the phone with Apple Support earlier and the guy started talking about repairs, but I've seen a number of people on here mention that they had ghosting issues and just replaced theirs. My question is, what's the replacement process like? How do I know if I qualify for a replacement instead of a repair? And as a buyer, what are my "rights"? What can I demand? I'm currently in school (I have a week off in between summer and fall semesters)- I need my computer (graphic design/photography program). Clearly this issue isn't because of anything I've done- they just sent me a faulty computer. I'm not wigged out over that- stuff happens, I get it- but that being said, I don't believe I should have to go without a computer because of THEIR issue. tl;dr: I guess my main question- if I'm experiencing ghosting issues on a BTO model, what are my options? Will I be taken seriously if I tell them I think I should be allowed to keep my current rMBP until my replacement arrives, even if the guy pushes the idea of a repair? Like...the computer is a week old- am I totally insane for thinking that I shouldn't have to be without it for a week or two while they "repair" it?