rMBP screen burn in

[D1G1T4L]

Ok had my rMBP for a couple weeks now and saw the image retention threads. Well I put the gray background and then did autohide the dock and well didn't even really have to test. My dock is pretty clearly still easily seen after it hides. Well made an appointment to get it looked at the genius bar. Well my real question is if they replace my notebook will they transfer everything over to my new one? Never had an issue with any of my macbooks so this is new to me

 

[skitzogreg]

Ok had my rMBP for a couple weeks now and saw the image retention threads. Well I put the gray background and then did autohide the dock and well didn't even really have to test. My dock is pretty clearly still easily seen after it hides. Well made an appointment to get it looked at the genius bar. Well my real question is if they replace my notebook will they transfer everything over to my new one? Never had an issue with any of my macbooks so this is new to me

This question can only be answered by Apple. They might swap your entire machine for a new one; Apple is very clear about backing up your data before a repair. Then again, they could swap you into a new machine and only trade out the SSD. It's at their discretion.

 

[D1G1T4L]

This question can only be answered by Apple. They might swap your entire machine for a new one; Apple is very clear about backing up your data before a repair. Then again, they could swap you into a new machine and only trade out the SSD. It's at their discretion.

They can trade out the SSD? I thought that wasn't upgradable in the rMBP. Learn something new everyday. Thanks!

Hopefully they can just swap out the SSD as I really don't have a good way to make a mirror image of my hard drive right now.

 

[reRESERVEDMD]

They can trade out the SSD? I thought that wasn't upgradable in the rMBP. Learn something new everyday. Thanks!

Hopefully they can just swap out the SSD as I really don't have a good way to make a mirror image of my hard drive right now.

They will only swap out the screen if you're past the 14 day buyer's remorse time.

Contrary popular belief, rMBP SSD is swappable. However, Geniuses would not do that as it would be too much work for them and their thinking that the machine is not very serviceable.

Take it in! IR that pronounced is definitely not normal.

 

[D1G1T4L]

They will only swap out the screen if you're past the 14 day buyer's remorse time.

Contrary popular belief, rMBP SSD is swappable. However, Geniuses would not do that as it would be too much work for them and their thinking that the machine is not very serviceable.

Take it in! IR that pronounced is definitely not normal.

Well that also works for me. Just doing a screen swap is perfect.

 

[reRESERVEDMD]

Well that also works for me. Just doing a screen swap is perfect.

They may say that it's normal. Tell them it's not, show them difference between LG and Samsung screens and ask for a manger if necessary.

If that won't work, you can always call Apple Care, explain poor service at the store, and send it in to Apple to get the screen replaced.

 

[skitzogreg]

They may say that it's normal. Tell them it's not, show them difference between LG and Samsung screens and ask for a manger if necessary.

If that won't work, you can always call Apple Care, explain poor service at the store, and send it in to Apple to get the screen replaced.

If that's the case, just try going through the mail-in service first.

 

[D1G1T4L]

Well good news. They replaced my MBPr with real no major issues. Moved all my data over to the new one and was good to go. Another reason I stay with Apple.

 

[Rhinoevans]

Well good news. They replaced my MBPr with real no major issues. Moved all my data over to the new one and was good to go. Another reason I stay with Apple.

Until you see IR on your NEW rMBP.....

 

[iPersian]

if i were you i would return the mac and wait until next revision like i did.


if you get a LG that means almost 100% faulty display, if you get a sammy which is much better, then you have a good screen that may have dead pixels and horrible colors.

 

[D1G1T4L]

if i were you i would return the mac and wait until next revision like i did.


if you get a LG that means almost 100% faulty display, if you get a sammy which is much better, then you have a good screen that may have dead pixels and horrible colors.

Not really an option. I needed a new laptop and have been VERY pleased with my purchase so far. The screen wasn't a huge issue and they took care of it and I'm happy. So no problems here