Sidebar Sidebar
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

rMBP screen scratched film?

F

Freida

Suspended
Original poster
Oct 22, 2010
4,077
5,874
Hello guys,

yesterday I had little smudge on my screen so I took clean kitchen paper to clean it but it looked like its getting worse. I then tried my glass cleaning cloth but it appeared like I'm actually cleaning the "screen off". What I mean is that there is like a coin size area that seems to be having different grading of the colour just like if the screen has a special film applied to the screen and I cleaned some of it off. Is that possible? Does the screen have a film that can be removed like this? The glass doesn't seem scratched or anything. In fact it looks absolutely fine except the area that is not scratch but more like cleaned.
Do you have any ideas what happened or how to prevent it?
 
Freida said:
Hello guys,

yesterday I had little smudge on my screen so I took clean kitchen paper to clean it but it looked like its getting worse. I then tried my glass cleaning cloth but it appeared like I'm actually cleaning the "screen off". What I mean is that there is like a coin size area that seems to be having different grading of the colour just like if the screen has a special film applied to the screen and I cleaned some of it off. Is that possible? Does the screen have a film that can be removed like this? The glass doesn't seem scratched or anything. In fact it looks absolutely fine except the area that is not scratch but more like cleaned.
Do you have any ideas what happened or how to prevent it?
Click to expand...

Can you post a picture? Kitchen paper is not all that soft. I would use something like a glass or specialised cleaning pad for PC screens.
 
Well, the think is that when I tried to clean it with the kitchen paper, nothing actually happened. It stayed the same. Then I used my special cloth I have for cleaning my glasses and that is when the situation got worse and worse eventually to look like it is now. And my glass cloth is not soaked with anything. It's actually just dry.
 

Attachments

  • image.jpeg
    image.jpeg
    1.5 MB · Views: 267
Freida said:
Well, the think is that when I tried to clean it with the kitchen paper, nothing actually happened. It stayed the same. Then I used my special cloth I have for cleaning my glasses and that is when the situation got worse and worse eventually to look like it is now. And my glass cloth is not soaked with anything. It's actually just dry.
Click to expand...

You are not alone.
A lot of users have "bad coating" on their rMBPs.

https://forums.macrumors.com/threads/1624907/
 
hamiltonDSi said:
You are not alone.
A lot of users have "bad coating" on their rMBPs.

https://forums.macrumors.com/threads/1624907/
Click to expand...

oh dear, that is weird. I'm gonna have to try to see what I can do with it. I guess now I will finally have to address the flickering I've been having on and off for a year. Logic board replacement didn't help and I was hesitant to do it cause I have Samsung screen but now I guess I have no more reason to delay it. Damn :(
 
I would look into a nice micro fiber towel. Not a cheap one. Very thick and plush.
 
hamiltonDSi said:
You are not alone.
A lot of users have "bad coating" on their rMBPs.

https://forums.macrumors.com/threads/1624907/
Click to expand...

But using the abrasive Paper Towel is perhaps the main contributor rather than the alleged "bad coating".

To the OP: is there a reason for not using the Micro-fibre cloth that comes with your rMBP. It's the cloth Apple recommend using when cleaning the display on your MacBook:

To clean the screen on your MacBook, MacBook Pro, or MacBook Air, first shut down the computer and unplug the power adapter. Dampen the included cleaning cloth with just water and wipe the screen. Do not spray liquid directly onto the screen.
Click to expand...

If there's one cleaning process where elbow greasing can do more harm than good is when cleaning a laptop/notebook display. The fact that it sits on a flexible hinge, the thinness of the display (especially those of the rMBP) plus the fact that it's coated glass (on the bezel). Rub gently and if there's a persistent spot on the screen, do not rub harder to get it off. And don't use anything else but water (Distilled water if you prefer).

The best advice: don't wait till you display gets super smudged and dirty before cleaning. Cleaning it often means you can wipe it gently thus reducing the chance of scratching the display.
 
Polyphonie said:
But using the abrasive Paper Towel is perhaps the main contributor rather than the alleged "bad coating".

To the OP: is there a reason for not using the Micro-fibre cloth that comes with your rMBP. It's the cloth Apple recommend using when cleaning the display on your MacBook:



If there's one cleaning process where elbow greasing can do more harm than good is when cleaning a laptop/notebook display. The fact that it sits on a flexible hinge, the thinness of the display (especially those of the rMBP) plus the fact that it's coated glass (on the bezel). Rub gently and if there's a persistent spot on the screen, do not rub harder to get it off. And don't use anything else but water (Distilled water if you prefer).

The best advice: don't wait till you display gets super smudged and dirty before cleaning. Cleaning it often means you can wipe it gently thus reducing the chance of scratching the display.
Click to expand...
My rMBP didn't come with any cloth. The last device I had that came with a cloth was the 30"ACD.
Anyway, as mentioned the paper didn't change anything. It didn't clean it nor did got the situation worse. it was just after i used the cloth that comes with glasses (I think it is microfiber as its sooooo soft) that actually made it into the shape it is now. I don't mind that much as I think my screen has to get replaced for the flickering but its rather disturbing that this can happen. All those screens in life I have cleaned and it happens on the most expensive one :)
 
hamiltonDSi said:
You are not alone.
A lot of users have "bad coating" on their rMBPs.

https://forums.macrumors.com/threads/1624907/
Click to expand...

Do the issues not end with the Retinas?

Every day I keep researching them and every day I keep finding recurring problems and issues like:
- screen coating issues
- yellow screen tints
- image retention
- slowdown and UI lag

I am sick of the MBA display and want to upgrade when purchasing my new Macbook but this is absolutely ridiculous it is 2 years later and they are still having manufacturing issues with the Retina Pros

Looks like im just gonna have to get stuck with the MBA for another 3 years
 
The film coating seems to be rather easy to take off, I'd use a lint free soft cloth and not a paper towel. There's not much you can do about now, so try to be careful and not make it worse.
 
Paper towels are actually very abrasive. This is how the anti-glare coating got rubbed off.

I ended up getting a plastic clear screen protector for my MBPr, however it adds some glare back that the anti-glare coating prevents.
 
You must log in or register to reply here.
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.
Top Bottom
Back