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kirky1234

macrumors member
Original poster
Jun 14, 2012
49
1
Hi there,

My rMBP is acting strange the last three days. If I wake it from sleep or start it up, it will freeze completely after 1-2 minutes (even if I'm doing nothing). I cant' even shut down programs or anything. Only pressing the power button for 5 seconds will restart it and then it will work.
My question: Is there any way to get a report about the freeze after the restart, so that I can describe my problem more specific?
Thanks for your help,
Roger
 

T5BRICK

macrumors G3
Aug 3, 2006
8,313
2,387
Oregon
Hi there,

My rMBP is acting strange the last three days. If I wake it from sleep or start it up, it will freeze completely after 1-2 minutes (even if I'm doing nothing). I cant' even shut down programs or anything. Only pressing the power button for 5 seconds will restart it and then it will work.
My question: Is there any way to get a report about the freeze after the restart, so that I can describe my problem more specific?
Thanks for your help,
Roger

Contact Applecare, take it to an Apple store or an AASP for repair.

If you're really curious about what is causing the freeze, run AHT.

http://support.apple.com/kb/HT1509
 
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